Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
454 reviews
The Company StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store (thecompanystore.com) has 454 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
454 approved reviews, newest moderated first
Love, love my new flannel sheets! Can’t wait to go to bed❣️ Do cozy!
By Malsy
Response from The Company Store· Jan 14, 2026
Hi. We’re thrilled to hear how much you love your new flannel sheets! It’s wonderful that they feel so cozy, and we hope they make every night extra comfortable and inviting.
I just love the quality of the items from the company store. I got some really nice cotton PJ’s and the cotton is awesome. I highly recommend their products.
By Christine F.
Response from The Company Store· Jan 14, 2026
Hi. We’re delighted to hear how much you love the quality of your cotton pajamas and truly appreciate your recommendation. It’s wonderful to know that the fabric and craftsmanship met your expectations and made your experience so positive.
Excellent customer service and quick shipping.
By Kathryn
Response from The Company Store· Jan 14, 2026
Hi. We’re thrilled to hear that you had an excellent experience with our customer service and that your order shipped quickly. Your feedback is greatly appreciated, and we’re glad everything went smoothly.
The product was very good, well made and it is hard to find warm pajamas with pockets, I would love some that are not just Christmas design. I'm cold 6 months of the year. Would also like some softer as well
By Mimi
Response from The Company Store· Jan 14, 2026
Hi. We’re so glad to hear that you found the pajamas well made and appreciate the warmth and the addition of pockets, which we know can be hard to find. Thank you as well for sharing your suggestion about offering more non-seasonal designs and even softer options, as feedback like this is extremely valuable to our product team. We truly appreciate you taking the time to let us know what you’d like to see, and we’re happy to hear our pajamas are helping keep you comfortable during the colder months.
Quick to ship, as advertised, duvet works great.
By Linda G.
Response from The Company Store· Jan 14, 2026
Hi. We’re happy to hear that your order shipped quickly, arrived as advertised, and that the duvet is working great for you. Thank you for sharing your positive experience—we truly appreciate your feedback.
I ordered Monogrammed bedset. I just put on bed....the monogram is upside down Ugh
By customer
Response from The Company Store· Jan 28, 2026
Hi. Thank you for taking the time to share your experience with us. We’re very sorry to hear that your monogrammed bedset does not appear as expected and understand how frustrating this must be. We will be reaching out to you directly via email to review your concerns and work with you to find a resolution. Your satisfaction is very important to us, and we look forward to assisting you promptly.
I love my new robe. It’s comfortable stylish and cozy. This is the robe I’ve been waiting for!!
By Teresa
Response from The Company Store· Jan 14, 2026
Hi. We’re delighted to hear how much you love your new robe and that it delivers the comfort, style, and coziness you were looking for. It’s wonderful to know this is the robe you’ve been waiting for, and we truly appreciate you sharing your enthusiasm with us.
Lately everything I've bought from this company is made in India, a shower curtain and now sheets, and that means their products STINK. And Indian products are poorly made, although they come from Company Store at high end prices, and washing it repeatedly to get the stink out will shrink your sheets and they won't fit your mattress. Their return policy is pretty good but who wants to pay for products that stink right out the package and now you have to keep an eye out every day for your refund? So I returned these and bought high end sheets from another company that are made in Portugal and do not have that smell.
By gina
Response from The Company Store· Jan 14, 2026
Hi. Thank you for taking the time to share your experience with us. We’re very sorry to hear about your disappointment and appreciate you taking the time to share your concerns. We understand how unpleasant it can be to notice an odor upon opening a new item, especially when you have high expectations for quality. New products may sometimes have a slight scent when first removed from their packaging, which is normal and typically related to natural materials and protective packing used during transit. We recommend laundering items prior to use according to the care instructions, as this usually helps refresh the product and release any packaging-related odors. We also regret that this experience has impacted your confidence in our products, and your feedback is important as we continue to evaluate materials, manufacturing, and overall quality to meet the standards our customers expect. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
