Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
Excelente experiencia with the person that help me with the issue I had. Thank you five stars
By EDWIN R E.
Response from The Build Card· May 4, 2020
Thanks for taking the time to share your positive experience with us. We value you!
Morgan was very honest and helpful. It was a relief to speak with her considering the uncertain situation.
By ASTRID G.
Response from The Build Card· Apr 30, 2020
What a great compliment for Morgan! We are happy to hear you were taken care of and will recognize Morgan for her efforts in assisting you. Thanks for choosing Build Card!
Fantastic service
By SAMANTHA N B.
Response from The Build Card· Apr 29, 2020
Thank you! It was our pleasure. We are always here when you need us.
Have always been very happy with my Build Csrd.
By FRANCES S M.
Response from The Build Card· Apr 29, 2020
Thank you so much for the support! We are happy to hear that you are getting value out of your Build Card.
Well, I think and my opinion that they should lower it a little is interesting at the moment as we are now with Covid 19, which many people find it difficult to pay.
By RAUL PEREZ J.
Response from The Build Card· Apr 29, 2020
Thank you for sharing! Customer feedback is what helps us improve, so thank you for taking the time to share yours.
The representative was alert and professional! She helped me a lot.
By MELISSA A P.
Response from The Build Card· Apr 22, 2020
Thanks for the positive feedback! We will recognize this representative for her efforts in taking care of you.
Thank you for your help, was victim of fraud on another card and you guys helped identify a charge that was mine.
By Mark M.
Response from The Build Card· Apr 22, 2020
Thank you so much for sharing your experience! We are glad we were able to get your issue resolved.
Fast and helpful straight to the point and very nice in answering all my questions
By PERRY L WHITE J.
Response from The Build Card· Apr 22, 2020
Thanks for sharing! We value your feedback and appreciate your business.
