Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
Excellent service! Very friendly, knowledgeable and patient.
By DAMUS SMITH J.
Response from The Build Card· May 12, 2020
Thank you for taking the time to leave us such a nice review! We value your feedback and appreciate your business.
Morgan was great and was very helpful with getting me the information I needed
By SHAKEEMA S S.
Response from The Build Card· May 12, 2020
Thanks for sharing! We are so glad that you had a great experience with Morgan.
Very helpful
By CARRIE E W.
Response from The Build Card· May 11, 2020
Thank you! This is just what we want to hear. Thanks for choosing Build Card.
Easy to navigate and the customer service reps are friendly and courteous.
By MICHAEL Q.
Response from The Build Card· May 11, 2020
Thank you! We have made customer satisfaction our top priority, and appreciate your support!
Very professional in researching area of concern. Confident info given was what was in question.
By Kenneth
Response from The Build Card· May 11, 2020
Thank you so much for your kind words! We are glad we were able to assist.
Professional and Excellent Service Thank You and God Bless You
By KENNETH P L.
Response from The Build Card· May 11, 2020
Thank you for the positive feedback! We value you!
Morgan was very friendly and was able to answer all of my questions.
By THOMAS D S.
Response from The Build Card· May 4, 2020
Thank you! We are so glad that you had a great experience with Morgan.
Rep was very good nice to deal with people on the ball not many these days she was excellent
By Peter T.
Response from The Build Card· May 4, 2020
Thank you for the kind words! We are always here when you need us.
