Overpriced but still amazing quality…
Overpriced but still amazing quality and experience, the food is amazing 🥳
By Daniel P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
117 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Shard is home to some of the best offices, restaurants and hotel rooms in London - along with breathtaking views
The Shard (the-shard.com) has 117 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
117 approved reviews, newest moderated first
Overpriced but still amazing quality and experience, the food is amazing 🥳
By Daniel P.
OK, Overpriced Drinks though.
By Jill
Absolute ripoff! ….We booked a deluxe experience for £150….. All we got was digital photos with an ultra fake looking green screen not with the view/ really bad quality (not even a physical one), drinks and shoved in a bar like cattle with nowhere to sit and bar staff weren’t engaging whatsoever - NEVER AGAIN AND PLEASE DONT WASTE YOUR MONEY!
By LEONA K.
I love the audacity of this place. A building that reshaped the skyline of London.
By Alan H.
Always stay here when in London. Every aspect is second to none. Top service all the time. Cant fault one bit.
By Bobby S.
Amazing experience. Little expensive.
By Debbie S.
After their personal been rude and take a laugh on you, they will investigate and put the fault on yourself , saying you was abusive just because you told them to check the laws before they talk. Absolutely awful, alot of racism and they absolutely liars!
By Sindy
Good food, friendly and helpful staff and of course amazing views. Book your tickets online for a cheaper deal.
By Mike B.