tesery.comReviews of tesery.com

Response from tesery.com· Sep 12, 2025

We are very sorry to hear about your frustrating experience with our return process. This is absolutely not the service we aim to provide, and we understand your frustration with the delays and communication issues you’ve faced. We want to resolve this for you immediately. Please reach out to us directly at [email protected] and include your order number so we can personally handle your return and ensure it's processed without any further delay.

Response from tesery.com· Sep 11, 2025

We sincerely apologize for the frustration and concern you've experienced. We understand how worrying it is when an order number doesn't appear and we want to help you resolve this immediately. Please reach out to us directly at [email protected] with the email address you used for the purchase and any details you have about the transaction. We will do everything we can to locate your order and get this sorted out for you.

Response from tesery.com· Sep 3, 2025

We are very sorry to hear about your horrible experience and the significant delay with your order. We understand your frustration, as this is certainly not the level of service we strive for. We want to investigate this immediately and resolve the issue for you. Please contact us directly at [email protected] with your order number so we can look into the status of your shipment and get this sorted out as quickly as possible.

Response from tesery.com· Sep 1, 2025

We sincerely apologize for the significant delay and lack of communication regarding your order. This is not the experience we want for our customers, and we understand your frustration. We would like to investigate this issue immediately and find a solution for you. Please contact us directly at [email protected] with your order number so we can look into the status of your shipment and get this resolved.

Response from tesery.com· Aug 27, 2025

Thank you for sharing your experience. We are sorry for any confusion caused by the request for an extra shipping cost after your order was placed. This is certainly not our standard procedure, and we apologize for the inconvenience this may have caused and for the fact that we had to cancel your order. We appreciate your understanding and are glad to hear that the refund was processed correctly. We will use your feedback to review our shipping and ordering system to prevent this from happening in the future. We hope you will consider giving us another chance in the future.

Response from tesery.com· Aug 27, 2025

We are truly sorry to hear about your frustrating experience. This is definitely not the experience we want for our customers. We understand your frustration and would like to help resolve this issue immediately. Please contact us directly at [email protected] with your order details so we can investigate your case and provide a proper solution.

Response from tesery.com· Aug 27, 2025

We sincerely apologize for the series of issues you've encountered with your order, from receiving the wrong item to the fitment problems and the disappointing customer service experience. This is certainly not the standard of quality or service we aim to provide. We understand your frustration, and we want to assure you that we take your feedback very seriously. We would like to investigate this matter further to find a solution. Please contact us directly at [email protected] and reference your order number so we can look into your specific case and address your concerns in detail.

Response from tesery.com· Aug 27, 2025

We are very sorry to hear about your terrible experience with both our product and our customer service. This is completely unacceptable, and we sincerely apologize for the lack of assistance you received. We want to make this right. Please contact us directly at [email protected] with your order details so we can fully address your concerns and work towards a solution. We value your feedback and are committed to improving our service.