Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
448 reviews
tesery.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Committed to providing you with high-quality Tesla accessories and exceptional customer service!Tesery provides a high quality parts shopping platform for every Tesla owner to ensure consumer rights and product quality. By centralizing all Tesla high quality accessories together, it allows all owners to quickly find the various accessories they need in one place, thus avoiding the high shipping costs, time costs and different quality of buying different accessories from different places. We help every Tesla owner improve their car experience, create a simple, intuitive and guaranteed shopping experience for users, and open up a comfortable and personalized green "Tesla lifestyle".
tesery.com (tesery.com) has 448 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 217 reviews with 1 star · Clear filters
Dopo aver aspettato più di un mese la consegna mi è arrivato il pezzo sbagliato. Insistono sul fatto che ho selezionato io il pezzo sbagliato ma in realtà ho preso quello corretto e non c’è la possibilità di rendere il pezzo nonostante i miei reclami e le mie prove a supporto.Ti fanno credere che ti hai la possibilità di rendere il pezzo e di essere rimborsati, ma non è così! Assolutamente sconsigliato!
By Elia N.
Wrong lighting
By Arturas G.
What an absolute waste. Product was cheap plastic that arrive cracked. Of course no response from them avoid like the plague.
By Michael F.
Please do yourself a favour and don’t buy from this company!! Firstly, the shipping from china takes ages! (Way longer than the time allocated). Second, the quality (or lack or it!). I bought a set of rubber mats for my Y series.. They are utter Shite !! So bad, I binned them and I’ve ordered some from Tesla direct!! The fit is awful and they are stiff hard crap!
By Simon A.
I bought a spoiler and it had a defect in the carbon matting and finish. I asked for a warranty replacement or return for refund. They offered additional 15% discount. The defect is hideous and clearly visible. Weeks of delays they claim they are all with the defect and told me to live with it. Totally unacceptable and their policies state replacement or refund for defective or damaged parts. They are not a company I would ever recommend to do business with as buyer be aware. Last email to deny my claim and refund request is March 11th 2026, bought it January took 6 weeks to deliver. Terrible customer service and support. You have been warned!
By Kevin N.
Product does not reflect actual picture. Quality is bad.
By Dennis
I have never received my product since the beginning of february
By Jean-Marie M.
2 weeks after placing the order, the order has not even shipped and your automated system could not commit to shipping occurring within the next few days. On top of that, we have to add transit time, which your website states could be up to 14 days. Add it all and you get 5-6 weeks from order to arrival, which is not acceptable for the type of products you sell.
By Bernard M.
