Prompt and professional and caring
Prompt and professional and caring. Excellent service from Melissa.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Safeguard your business with our free legal policy generators and cookie consent manager. Generate a Privacy Policy, Terms and Conditions, while scanning your site for cookies to create GDPR-friendly policies and a consent banners in minutes.Need compliance solutions, but don’t want to spend thousands in legal fees? Termly’s compliance suite can help you stay up to date and compliant with privacy laws like the GDPR, CCPA, PIPEDA, ePrivacy Regulation, and more — for FREE.Consent ManagementPolicy GeneratorCookie BannerBecome an Agency Partner
Termly (termly.io) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
Prompt and professional and caring. Excellent service from Melissa.
By customer
I got the impression I was being served by a person interested in providing good service. Comprehended the issue at got it resolved quickly.
By Guðmundur R.
Great Service! Melissa was excellent and handled my request promptly with no hassle. I will definitely be back to this company as needed.
By Kerri Torres of Conmigo M.
Lesley has been so helpful! Five stars
By customer
Melissa was great with my recent refund request. Quick, helpful response. Termly is exactly what we needed as a fledgling startup. It helped us level-up to meet the expectations of our customers - without wasting time and precious funds. I felt confident that Termly knew what we didn't and was a trusted guide to make sure were thinking about - and properly disclosing - everything that mattered.
By Frank S.
My payment issue was handled within minutes of being emailed out- I deal with a lot of customer support and Termly is just next level. No nonsense, just straight to the point. Love it
By customer
The issue I was dealing with was confusing and the resolution ended up being difficult to locate and implement. The support team member that helped me was kind, considerate, kept me updated as they made progress, and took care of my issue as timely as possible. A+ and a wonderful support experience.
By Rick D.
Melissa A - was amazing! Really responsive and lovely to deal with 😊
By Gabriella B.
Response from Termly· Mar 4, 2024
Our team is thrilled to receive such an excellent rating, Gabriella. We really appreciate you being a customer and helping share the word about us. Please don't hesitate to contact us if you have any questions. We're here for you anytime!