Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
152 reviews
TeguarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rugged computing for the places ordinary PCs can't go.Teguar builds industrial and medical computers for factory floors, washdown areas, warehouses, hospitals and the edge. Since 2010 we've combined American adaptability with Swiss precision to deliver panel PCs, fanless embedded systems, Edge AI computers, rugged tablets and medical-grade computers, all made for reliable 24/7 operation.We support every project from start to finish, from consultation and customization through up to 10 years of service and support. ISO 9001:2015 certified, and we respond to quote requests within 1 business day.Industrial Computers & Panel PCsEmbedded & Fanless PCsEdge AI ComputersMedical ComputersRugged Tablets & HandheldsQuick Ship ComputersOEM / ODM Design Services
Teguar (teguar.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
152 approved reviews, newest moderated first
I required recently some help from the Teguar service support for getting technical information on a tablet. They answered with a reactivivty and efficiency I've rarely seen before ! Happy to work with them !
By Vincent M.
Response from Teguar· Sep 30, 2025
Reactivity and efficiency—that's exactly what we were going for! Thanks for the review Vincent :)
Good computers. Pricey, but they work and do the job. Support could be better. Improve the support teams communication when damaged items are sent in for repair. Also the speed in repairs is terrible. It should not take 2-3 months to repair a broken screen.
By Business U.
The first panel PC recommended to us as an upgrade over the TM-5040 for better performance was not certified as a medical device, unlike the TM-5040. The second recommendation, the TM-7240, lacked certification for the US and Canada, creating additional pressure on our team to secure approval. In addition, over the past four years we have had to work with four different customer support contacts.
By Isabelle H.
Response from Teguar· Sep 30, 2025
Hi Isabelle, thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t fully met expectations. Regarding certifications: all of our medical-grade products are designed and tested to be compliant with IEC/UL 60601 safety and EMC standards, but we understand how critical it is for our customers to have the right U.S. and Canadian certifications clearly documented. We’re actively working to improve how we communicate certification status so you and your team can plan without added pressure. We understand there can be frustrations with changes in sales contacts. While some changes in team assignments are inevitable, we recognize the importance of consistent contacts for long-term projects. We’re strengthening our account management process to ensure smoother transitions and a more stable point of contact for you going forward. We value your partnership over the years, and your feedback helps us improve. We are taking it to heart and hope that the clarification and responses over the last few months have led to a better experience. Thank you again for choosing Teguar.
Very easy to to place order and a great response and follow up from customer support, They saved me from ordering the wrong parts and helped me get the right ones. Received everything we order in a timely manner
By Richard
Response from Teguar· Aug 21, 2025
Glad to hear you received everything on time as expected :) Thanks for leaving us a review Richard!
We have the best experience with Teguar - they respond fast and try their utmost to meet our delivery requirements. I have no problem recommending them as a competitive and reliable supplier.
By Erik
Response from Teguar· Aug 21, 2025
Thanks Eric! We very much appreciate this feedback as well as anybody you want to send our way. We'll take good care of them!
fast delivery for the Windows 11 Pro by Matthew Sheffield and shipping team. Highly appreciated.
By Derek
Response from Teguar· Aug 21, 2025
Thanks for the review Derek!
Teguar delivered the Touch PC's for our Clean Rooms in a customer-friendly and reliable way.
By Dré
Response from Teguar· Aug 21, 2025
Glad to hear that Dré; thanks for the review!
Very helpful staff when it came to ordering. Were upfront reguarding price changes due to tarriffs, and absorbed some of that. Pricey but well built and rugged. You get what you pay for.
By Jason
Response from Teguar· Aug 21, 2025
Thanks for the honest feedback Jason. We believe strongly in quality first, though we do also try to provide a few lower cost options as well. Appreciate the review!
