TeguarReviews of teguar.com

Multiple promised delivery dates missed. Project delayed. Training delayed.

The screen repair should have been easy. The ticketing system wasn't reliably sending me notes. They didn't contact me to get started until I gave them a credit card, which is fine but they didn't tell me that until I called them 2 weeks later to ask for the status. The repair took weeks and then when I received the unit back, they didn't include the power supply. It was very explicit in the return instructions to send in mine so I didn't have one on hand when I received the return. Now its been another 2 weeks that I have been waiting for that. Overall not good. We will see if the system still works properly when I can power it back up.... Update: Well it powered back up but it appears that rather than just replacing the screen, you replaced the entire unit which meant I lost all the data stored on the system and had to reload all the operational programs and settings from scratch.... added another 4 hours of work to the startup that will end up costing me as much as the damn repair. Very poor performance across the board. If the screen was unfixable and you needed to replace the entire unit, then we should have imaged the computer and copied it over.

I was promise to have good services by joining Teguar, the first order was ok but after that was very bad. long ETA, charge for power supply that was not ship with the computer, sent brokage fee diectly to the end user. anyway very bad experience