Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
TaxSlayer ProSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prepare like a Pro TMTaxSlayer Pro has been a trusted name in tax prep since 1989. Our professional tax software is built by and for tax preparers, and includes everything you need to prepare, file, and transmit your clients' tax returns. TaxSlayer Pro customers enjoy features like the TaxesToGomobile app, integrated bank products, unlimited e-filing, and comprehensive support in both English and Spanish. Your clients depend on you. You depend on Pro.BUY NOWTRY IT FREE
TaxSlayer Pro (taxslayerpro.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 214 reviews with 5 stars · Clear filters
Very compatible software for both Federal & State. Ease of use after 10 years of using the software and brings data forward from year to year which is a tremendous help.
By THOMAS
Response from TaxSlayer Pro· Mar 22, 2024
Hi Thomas! Thank you for being such a loyal TaxSlayer customer! We're glad to hear the program has been reliable for you through so many tax seasons. We're looking forward to many more with you in the future!
Easy,reliable,trust,fast filing.Using it since 2020 I recommend it.
By MARY F.
Response from TaxSlayer Pro· Mar 22, 2024
Hi Mary! Thank you for such a great review. We love having you as part of our TaxSlayer family. Looking forward to many more great seasons together!
Great product, so much better than my previously used product. Ease of use and calculations are dead on!
By Thomas
Response from TaxSlayer Pro· Mar 22, 2024
Hi Thomas! Welcome to the TaxSlayer family! We're glad to hear the program and experience has been great for you. We're looking forward to many more tax seasons together!
Aubrey is so knowledgeable about not only the software she sells but about the requirements a tax preparer must meet to be able to work as a professional. She literally saved my tax season. I would recommend her to anyone looking to purchase tax preparer software.
By kristen H.
Aubrey was AMAZING! From start to finish. Told me exactly what I needed in order to sign up with my EFIN which I had never done before. Was there for any and every question I had. I would highly recommend her and your company again. Thank you!
By Melanie R.
Response from TaxSlayer Pro· Feb 6, 2024
Hi Melanie! Welcome to the TaxSlayer family! We're thrilled you've joined us and it's amazing to hear that Aubrey has been so helpful. We're looking forward to a great tax season with you.
I recently purchased TaxSlayer Pro and had the pleasure of receiving outstanding support from Aubrey Gotchy. Her guidance through the software setup was invaluable. Aubrey patiently answered all my questions in a manner that was easy to grasp, making the entire process smooth and hassle-free. The software itself is incredibly user-friendly, allowing for seamless navigation and efficient tax preparation. Combined with the exceptional customer service provided by Aubrey, my experience has been nothing short of excellent. I highly recommend TaxSlayer Pro for its intuitive interface and commendable customer support. Kudos to Aubrey Gotchy and the TaxSlayer team for delivering such a stellar product and service!
By Noelia
Response from TaxSlayer Pro· Feb 6, 2024
Hi Noelia! We're very glad to hear the software and support has been a great experience! Welcome to the TaxSlayer family. We're looking forward to a great tax season with you!
I love the software
By doris C.
Response from TaxSlayer Pro· Oct 31, 2023
Hi Doris! We're glad you love our software. Thank you for being part of the TaxSlayer team!
Yesterday at noon, I was in a panic when the tax preparers who have done my returns for years were unable to help me, and I needed them done FAST. The only realistic option was to do them myself, even though I haven't done my own taxes in over 35 years! I was terrified. After looking online at some different tax prep options, I chose TaxSlayer because reviews said they had the best support. Within an hour, my panic was replaced with a gratifying "Hey, I can do this". From their easy step-by-step process to the quick turnaround of my questions, I am now done! I want to thank TaxSlayer, and especially Mitchell the Tax Professional, who saved the day for me. Thank you SO VERY MUCH. I know I asked a lot of questions, but you were amazing with your prompt, thorough and helpful responses. YOU WERE AWESOME!!! I AM DONE, MY ANXIETY IS GONE, AND I'LL BE BACK NEXT YEAR!! THANK YOU, THANK YOU, THANK YOU!!! 5.0 STARS FOR SURE!!!! Sharon Mondry
By Sharon M.
