Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
TaxSlayer ProSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prepare like a Pro TMTaxSlayer Pro has been a trusted name in tax prep since 1989. Our professional tax software is built by and for tax preparers, and includes everything you need to prepare, file, and transmit your clients' tax returns. TaxSlayer Pro customers enjoy features like the TaxesToGomobile app, integrated bank products, unlimited e-filing, and comprehensive support in both English and Spanish. Your clients depend on you. You depend on Pro.BUY NOWTRY IT FREE
TaxSlayer Pro (taxslayerpro.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 35 reviews with 4 stars · Clear filters
The seminar was more professional than some in the past. I especially appreciated the breakout on estates. I like that you are doing the tax updates in the general session.
By Phyllis M.
Response from TaxSlayer Pro· Nov 25, 2019
Hi Phyllis, we're glad you liked the breakout sessions and the tax updates from the seminar. We hope to see you again next year!
I hope the system has changed or upgrades with sending the tax return paper work from the system 80% of my clients did not have adobe to revive it - are you suppose to have google chrome ? I have concerns enterering the next tax season
By Angel A.
Response from TaxSlayer Pro· Nov 25, 2019
Hi Angel, we'd love to help. Please call our customer support team at 706-868-0985 or send an email to [email protected] and we will help address each of your concerns before the tax season starts.
well planned and presented!
By Henry M.
Response from TaxSlayer Pro· Nov 25, 2019
Hi Henry, we appreciate your review! We hope to see you again next year at the seminar!
This was not exceptional but I did benefit and like the breakout sessions. The facility venue and food was great as always.
By Dawn P.
Response from TaxSlayer Pro· Nov 25, 2019
Hi Dawn, your feedback is important to us. We always love to hear how we can improve. If you'd be willing to call our customer service experts at 706-868-0985 or send an email to [email protected] we'd love to hear from you!
I would not choose any other software product. TaxSlayer Pro will never leave you hanging like those other nameless ones. Taxslayer Pro helps with all of your tax questions and if they can't find the answer, they know where to send you so that you can. Not to mention that they are so professional and friendly, they make you feel like you are part of the TaxSlayer family. TaxSlayer Pro is "The Best"!!!
By Sheila G.
Response from TaxSlayer Pro· Nov 7, 2019
Hi Sheila, we are so glad that you are pleased with our product and our support team! Thank you for being a part of our family. We look forward to working with you again this upcoming season and many more to come!
very professional in all areas
By Arno W.
Response from TaxSlayer Pro· Sep 25, 2019
Hi Arno, we appreciate your review! Thank you for being a loyal TaxSlayer customer since the beginning! We look forward to working with you for many more years to come.
TaxSlayer Pro is one of the easiest programs to navigate with all the right options, I've been using it for 11 years and recommend it to most of my account friends, The tech support Team is also one of the best teams EVER.
By Rocky M.
Response from TaxSlayer Pro· Sep 11, 2019
Hi Rocky, we appreciate you! Thank you for being a loyal TaxSlayer Pro for the past 11 years. We look forward to working with you for many more years to come!
Hello, I came to Tax Slayer from a web based Crosslink that I had been using for 14 years. Although quite hesitant to change I took the leap thanks to my now rep. Ernest Flores, I have many positive feedback about the Tax Slayer Web Program. First, it is very user friendly and accessible with all prompts on the left side of the page. I like the fact that a quick guide is available for those first time users. Aside from the program Tech. support was quick and very knowledgeable. Although these are all great points to the program there are some improvements that could be done. For example the reports that we need to keep track of our progress and customer counts could be more detailed and more individualized, also reports of clients with bank product and non bank products could be a big help to be detailed. over all for this being my first year with the program I am pleased and if I could give it a 4.5 stars I would but since I cant I will give it a 4 star.
By Aaron M.
Response from TaxSlayer Pro· Sep 10, 2019
Hi Aaron, we're so glad that you're part of the TaxSlayer Pro family and that Ernest has been such an excellent representative for you! We have a great reporting tool that we would love to show you. Please give us a call at 706-868-0985 or email us at [email protected].
