Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,631 reviews
TAO CleanSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,631 approved reviews, newest moderated first
I don't like the brush head on this. Compared to the electric toothbrush I previously had, which was round and moved in circles, this one is really strange. I don't think it gets my teeth nearly as clean as my old one. That's a lot of money to pay for something that feels so strange.
By Deanna
Response from TAO Clean· Oct 13, 2026
Hello Deanna, we're sorry to hear about this experience. We will be reaching out for more information!
I was not happy, I was looking for a new toothbrush I have my sonics Phillips toothbrush for years and wanted to try something new. Saw an advertisement on one of the medias and decided to buy it. The shipping was fine. It was too big to put in the same spot as my old toothbrush, disappointing, and the core did not reach to the plug-in. The toothbrush itself was too soft and did not reach all the areas that I was already getting before at this point, I just want to return it just not for me.
By Mary
Response from TAO Clean· Oct 13, 2026
Hello Mary, we're sorry to hear you didn't enjoy your experience. We will be reaching out for more info, and to help you return the items.
I received the product quickly. So far, so good!!
By Pam
Response from TAO Clean· Oct 13, 2026
Thanks for sharing your experience, Pam. We love hearing from our customers.
I was given the time frame to expect this package, and it came early! I love the clean I get from the toothbrush, and I am hopeful that my stained teeth will get whiter as I use it with the whitening pens.
By Debi W.
Response from TAO Clean· Oct 13, 2026
We're grateful for your review, Debi. Thank you for being a valued customer.
Great service and delivery
By Master J.
Response from TAO Clean· Oct 13, 2026
Thanks for sharing your experience, John. We love hearing from our customers.
Updated review: TaoClean's great customer service has reached out to me and sent me sensitive brush heads for my two TaoCleans I purchased. They sent them quickly and rectified the matter very kindly. I'm super happy now and have upgraded my review to a 5 star! Old review: I love the idea of the sanitizer. I would love if the unit could be smaller. Sadly the stiffness of the brushes is too hard. I'm a sonicare user and the stiffness of their bristles is perfect. It is for this reason that I gave you a 4 star review.
By Ann M.
Response from TAO Clean· Oct 13, 2026
Your feedback means a lot to us, Ann Marie. Thank you for sharing your experience. We will be reaching out about our brush head options.
Easy to use and feel like my teeth are getting cleaned better than the brush I used previously.
By Anna W.
Response from TAO Clean· Oct 13, 2026
We're grateful for your review, Anna. Thank you for being a valued customer.
The shipping was easy and fast, it looks good and appears to do a good job of cleaning my teeth. So far I am very pleased with this
By Alice C.
Response from TAO Clean· Oct 13, 2026
We're glad you're enjoying your experience, Alice. Thank you for taking the time to share it.
