Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,631 reviews
TAO CleanSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,631 approved reviews, newest moderated first
The toothbrushes are aweful. Your teeth do not feel clean that I also have to brush with my old toothbrush The brush part was to soft and not cleaning the teeth properly
By JB
Response from TAO Clean· Jul 30, 2026
We're sorry to hear you didn't enjoy your experience. We're reaching out for more information.
They offer two free items and I bought two kits and only got one set of free advertised items. When I complained they tried to justify why I don’t get the 2nd free set and went as far as to tell me the shipping costs if I bought them separate how much I would pay for shipping! If I wanted the extra set I could buy it for $19.99!! What a joke. I wouldn’t recommend End this to anyone. Want to talk about costs they lost a customer over an advertised free gift with you purchase.
By Ed M.
Response from TAO Clean· Jul 30, 2026
We're sorry for any confusion surrounding our free gifts promotion. We're reaching out for more information.
My customer care and shipping were excellent and much quicker than anticipated as I read how fast demand was.I love that I'm using a disinfected, dry toothbrush each time I brush following meals.The pauses during brushing is a good reminder and help to brush each quarter of my mouth adequately. I am a new orthodontic patient wearing invisaline trays to straighten crowded teeth. I wasn't expecting the humming noise that seems loud as I brush my teeth without my trays. It is also shrill over certain parts of teeth.
By Carol
Response from TAO Clean· Jul 30, 2026
Thank you for sharing your experience with us. We truly appreciate your feedback and support.
Promptly delivered after ordering. Teeth feel much cleaner. Wonderful!
By Ahyde
Response from TAO Clean· Jul 30, 2026
We’re so grateful you took the time to leave a review. It means a lot to our team.
Love this product! Game changer
By Lori Z.
Response from TAO Clean· Jul 29, 2026
Thank you for sharing your experience with us. We truly appreciate your feedback and support.
I like TAO clean but, I really can't tell a big difference? Maybe I am not brushing correctly?
By Shelley
Response from TAO Clean· Jul 29, 2026
We'll be reaching out to you directly about this so we can further assist you.
I have ordered multiple of the UMMA Diamond and find them outstanding. I also ordered 2 of the children's toothbrushes and unfortunately had an issue where both either didn't work or failed to charge just a few weeks after using it. I contacted customer service and had received outstanding service and understanding of the issue. I eventually returned the children's toothbrushes and ordered the adult size for my two grandchildren. Overall the quality of the adult size exceeds the children's toothbrush.
By FransMom
Response from TAO Clean· Jul 29, 2026
Thank you for your review. It really helps our team continue to improve.
Shipping was faster than expected. I just love this procuct!
By Denise O.
Response from TAO Clean· Jul 29, 2026
Thank you for sharing your experience with us. We truly appreciate your feedback and support.
