TAO CleanReviews of taoclean.com

Orange

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The Fair Hearing score

4.8/ 5

Excellent

4,631 reviews

TAO Clean4.8Excellent

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About TAO Clean

TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.

TAO Clean (taoclean.com) has 4,631 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.

Also known as: taoclean.com
Website: taoclean.com
Category: Salons & Clinics
Location: Orange
Listed on The Fair Hearing: 2026

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Aug 17, 2026

A disappointed customer!

I am writing this so you will beware of TAO's over promise and under deliver policy.. I purchased directly from TAO- two Diamond Sonic Toothbrushes. Each set was supposed to come with the extra free items- two tooth brush heads, whitening kit and travel kits. Well, they sent it for only one Toothbrush set and not the other. I have called and emailed for days to try and talk to someone. FInally, I received an email from Siena customer care and she explains that the deal is only one set of additional goodies was all I qualify for. After spendig over 200.00 and buying two sets I thought two sets of tootbrush heads, whitening and travel kits would arrive. They said I would have to have purchased them seperately to get that offer for both brush sets. No where on their web site does it say that. I have since asked for a full refund for both unopened units. She advised me their customer service department would reach out and help me with that. Still nothing from them. I have sent numerous emails requesting an RMA # so I can ship them back. (By the way they will deduct 9.95 from your refund for you to send it back and you wont get your original shipping charge you paid back either). It has been 15 days and still no RMA or response. They are counting on the fact of dragging their feet past their 45 day return policy so that I am stuck with their product. Their customer service and concerns to try to make the situation right is terrible. Once you buy from them they are done with the customer. Beware of TAO

By Carol E.

Response from TAO Clean· Aug 17, 2026

We're so sorry this has been your experience. We're more than happy to help in any way we can. I will be reaching out to you directly regarding this to ensure you get your return started.