Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,631 reviews
TAO CleanSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TAO Clean (short for “The Art of Clean”) creates oral-care systems designed to elevate everyday hygiene with thoughtful engineering and a clean, modern aesthetic. We strive to make the tools you use daily feeling fresh while encouraging better brushing habits through beautiful, intuitive design. The UMMA Diamond Sonic Toothbrush delivers powerful sonic performance with a guided 2-minute routine to help you brush more effectively and consistently. The UV sanitizing base keeps your toothbrush sparkling and ready for every use. As a society, we take the act of self-caring to an art—a carefully curated and personal set of products that make us feel good and look our best. But, for most of us, we don’t consider our teeth the same way we harp on our hair, skin and nails. At TAO Clean, we’re on a mission to change this: to bring you a sonic toothbrush that’s the essential upgrade to your self-care routine. One that’s designed without compromise—a smart and effortless tool that seamlessly fits into your life. It’s more than just a great toothbrush. It’s The Art of Clean. Perfected. Need help choosing the right system or maintaining your device? Start at TAOClean.com to explore guides, refills, warranty registration, and direct support—so your routine stays effortless and consistently clean.
TAO Clean (taoclean.com) has 4,631 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,631 approved reviews, newest moderated first
No issues, basic delivery process and time. Everything was well packaged with instructions. Just the whole process was positive. NO GIMMICKS
By Belayne
Response from TAO Clean· Sep 17, 2026
Thanks for sharing your experience, Belayne. We love hearing from our customers.
I can’t really rate it right now because it’s for a birthday present a few months from now. The shipping time was great though. They shipped it the time they said they would.
By Darla
Response from TAO Clean· Sep 11, 2026
Thank you for sharing your experience with us, Darla. We truly appreciate your feedback and support.
I love my toothbrush timer and the battery lasted through my entire 18 day vacation! The travel pod is not working great at all. Batteries quit after 1 day and toothbrush does not fit smoothly in it
By Stephanie T.
Response from TAO Clean· Sep 11, 2026
Thanks for your kind words, Stephanie. We're happy you had a great experience with our UMMA Diamond. We will be reaching out about the Germ Shield.
So far so good! Love the clean it gives me without being rough on my gums. Love that I feel like the brush is clean and sanitized.
By Melissa C.
Response from TAO Clean· Sep 17, 2026
We're so grateful you took the time to leave a review, Melissa. It means a lot to our team.
I like how my teeth are cleaner and I really like the indication to move on to the next quad section of your mouth!! I feel my brush is cleaner as well.
By Judy O.
Response from TAO Clean· Sep 17, 2026
Thank you for your support, Judy. We truly appreciate you choosing us.
The product is fantastic, but paired with the shipping... I thought the delivery time was a bit too long. I also need to buy a travel case with my toothbrushes. Did I understand correctly that I should get a travel cleaner and extra heads per brush?
By Jay
Response from TAO Clean· Sep 11, 2026
We're glad you're enjoying your experience, Jay. Thank you for taking the time to share it. We will reach out for more information about your order.
The actual toothbrush may be fine but it missed yesterday’s delivery date. From experience , the Customer Service number has the “CEO” talking about here to support you and then before you can leave a message the line goes dead. Took a week for an email response and 3 more emails to have question not answered. Waiting on a Tao brush that should have delivered yesterday. I called the courier SPEEDX at the number on the tracking info and the number was disconnected. Buyer beware!
By Margaret J.
Response from TAO Clean· Sep 3, 2026
We're sorry to hear you didn't enjoy your experience. We're reaching out for more information.
Is a big experience compared to other toothbrushes I forgot went I ordered my toothbrush I didn’t get the Traveling case it was supposed to come with the toothbrush I hope it was just forgot to sent it please send it to me ty
By Luz E.
Response from TAO Clean· Sep 17, 2026
We're so grateful you took the time to leave a review, Luz. It means a lot to our team. We will be reaching out to you about the missing item.
