Talis-usReviews of talis-us.com

I placed an order in late may, and never received a notification that the order shipped. I paid near 12$ for shipping and 30$ for my items. I tried contacting the seller on June 3rd for an update because my order hadn't been shipped and it had been nearly 5 days. It is now June 12th, 9 days later, and have received no reply from the seller. I've contacted PayPal to file a dispute and am annoyed thar 1. I've lost my money at this point until paypal resolves the issue, and 2. I've now wasted my own time and energy trying to get my money back from this seller who is nonresponsive and 3. My 3 pet chameleons desperately need/needed these UVB bulbs I ordered, and it shows that talis-us doesn't truly care about the pets they are providing products for, they should act with a sense of urgency and don't. Collectively I've put fourth 2 weeks of waiting and patience and have nothing to show for it. I can't in good conscience recommend doing business with talis-us after this experience. This is a shameful way to do business and I won't be returning.

Been waiting a week for my shipment and all I get when I check the tracking number is that a label had been created but USPS still hasn't received the package after 5 day. They don't answer messages either so looks like I'll be filing a dispute with pay pal. That's a hundred bucks and still my gecko has no food and my snake still isn't in her new enclosure because the heat mat hasn't come. Not happy at all

I placed my order almost one month ago to the day and today it has not even shipped yet. I sent the company an email and all I got back was “sorry for the delay” No explanation, no estimate on when it would be shipped, no offer for a refund. Will never use this company again.

Absolute garbage. I ordered treats for my rat over TWO MONTHS AGO (which were ridiculously expensive, but it was the only site that carried them so I had no choice) and haven't received any information on it. I emailed them twice and they've yet to respond. Don't order from them. I hope y'all go out of business. Edit: My order number is #5180, thank you for the reply. If I can't get the treats then I'd expect a refund.

This is the same story someone else wrote. I ordered dog food online because it said they had it in stock. I ordered it on 11/19/21 and it was paid out of my account on 11/21/21 $88.97 I called after a few weeks because I received a survey to rate the company and I had not heard anything about the order, I called again a few weeks later and was told it was being shipped, the shipping label was already made...it is now 1/5/22 and I have not received any information about shipping or the dog food. Never, ever again.

I would give 0 stars if possible! I placed my oredr on 11/29, website said product was in stock and as of today,12/14, it still hasn't shipped!!! I can't get through on the phone when I call, and no one answers my e-mails! I will never buy from this company again! Horrible customer service! Non-existent customer service!

I placed an order for sea salt to make saltwater for my tank on November 3, 2021. Item arrived 12 days later. The box was damaged, and the bucket smashed. No response to an email. No live person available by phone.

Bought a UV lamp, it was sent with missing parts (clamp part) and the lamp/light itself did not even work. Tried to return it for full refund, but seller keep saying they don't provide return shipping. Had to pay close to $50 to ship the lamp back and get the refund JUST for the lamp, and it was no fault of my own... I am out $50 as the company does not provide return for defective items. Beware, will never do business with them again.