Great customer service
Great customer service
By Andrew M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
566 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TAI Jewelry has the best handcrafted women's jewelry online including women's earrings, women's necklaces, women's bracelets & women's rings online at taijewelry.com
TAI Jewelry (taijewelry.com) has 566 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
566 approved reviews, newest moderated first
Great customer service
By Andrew M.
cute & beautiful cuff. Thanks!
By Rittsu
Website was very easy to follow, make a purchase, and check out.
By Laura
I love everything I purchased. All three pieces were gorgeous and made well.
By BR
The service for purchasing my second set of hoop earrings was great - and would have earned 5 stars - but for the fact that I had purchased a different set and one stretched out when it got hooked onto a piece of clothing and I wrote to the company asking if they would be able to repair or reshape the earring. I never received a response to that inquiry other than an email acknowledging receipt of my email and saying they would respond soon. They never did. I got tired of waiting and ordered a new pair - which was probably what they wanted.
By Ebwp1
Response from TAI Jewelry· Jan 23, 2020
Hey there, We are so sorry to hear about this! Unfortunately it appears as though we have had a technical issue and are unable to locate your email. We would love to make this right for you asap so if you could email [email protected], we would really appreciate it. Hope to hear from you soon!
I think my daughter will love the quality and appearance of this delicate constellation necklace. I can’t wait to give it to her.
By Millie M.
It was absolutely perfect.
By Shanaaz B.
Love the Jewellery!! Delivery was fast; woohoo! Very dangerous for me. Now I'll keep coming back for more!
By Razan A.