Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
412 reviews
System76Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
System76 proudly engineers and manufactures premium Linux computers and keyboards at our factory in Denver, Colorado. Our user-driven products, alongside Pop!_OS, give creators, makers, and builders the means to bring forth the future.
System76 (system76.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
412 approved reviews, newest moderated first
My experiences with ordering and receiving my computer were excellent. I really appreciated being able to call and speak to a human being the couple times that I had to. The people, the documentation, and the process were all very helpful.
By M M.
Response from System76· Dec 15, 2025
We appreciate your kind words! We're glad we can assist. Thank you for being part of the community!
The entire process was very easy - from selecting the features of my computer to ordering to following the progress of its build and delivery. There's fantastic online technical documentation, too.
By Will A.
Response from System76· Dec 4, 2025
Thank you very much! We appreciate that. We hope you love your new computer!
The laptop fails every time it goes to suspend. Power failing a brand new laptop is the only way to recover. A quick google search reveals this has been a known issue for about a year. I guess quality control is out of the question. To say I'm disappointed is an understatement.
By Maureen M.
Response from System76· Dec 4, 2025
Hello! We've responded to your support case with some suggestions! Nvidia graphics systems sometimes require driver updates or reinstalls, so hopefully that's all taken care of in your support case. We appreciate the feedback.
So far so good
By EITAN H.
Response from System76· Dec 4, 2025
Great! We're happy to help if you have any questions or require technical support!
Great laptop ups shipping sucked you lost a star. Note, it would be nice to have a charger that uses the 12v port vs USB
By Richard H.
Response from System76· Dec 4, 2025
Thank you for the feedback! Sorry to hear about your shipping experience. We'll make sure your feedback is taken into account!
Great customer service and tech support. Couldn't be happier.
By Michael M.
Response from System76· Dec 4, 2025
That's awesome to hear, thank you!
Here's the updated version: So Microsoft decided they needed permission to spy on every keystroke across all my screens to use Windows 11. That was the final straw for me - time to switch to Linux. I did what I usually do now and asked my AI which Linux computer to get. Actually, I asked three different AIs, and they all came back with the same answer: System 76. I was planning to just order one of their pre-configured systems with some upgrades, but the company emailed me back and said I'd be better off with a custom configuration - and save money doing it. So that's what I did. This computer is an absolute beast. I loaded it up with tons of memory, the fastest chip I could get, two SSD drives and a regular drive for a total of 12 TB of storage. The whole thing came to about $3,000. When I compared it to Windows computers with similar specs - Ryzen 9, 64GB RAM - those were running around $6,000. The unit itself is attractive, very well built, fairly compact, completely quiet, and crazy fast. Oh, and half the price of comparable Windows machines. Their phone support has been great too. I'm very pleased with this system.
By Stephen
Response from System76· Dec 4, 2025
Thank you for sharing your experience! We're happy that you're enjoying your Thelio, and wow, what a price difference! We're so happy you've switched to Linux! Welcome to the community!
Laptop as ordered, good packaging. No issue whatsoever
By Petieu E.
Response from System76· Dec 15, 2025
Fabulous! Thank you for being a valued customer!
