SwiftlaneReviews of swiftlane.com

I will say I believe service has improved over time. When it was first installed in my building a year or two ago, Swiftlane would go down more frequently, or the app would occasionally crash. But I have had no issues with it in the past few months. Easy to get into the building and elevators, let other people in from far away, etc. Positive experience!

Great experience. Reliable. Incredible face recognition. Improved security so we can see everyone who accesses our building. Allows us to easily have guests or vendors come to our home.

Using Swiftlane makes entering my building easy. However, there are challenges with having this security system. First of all, if deliverypeople come, they will need to call you. If you have a job in which you are in meetings all the time or need to silence your phone, then you will likely miss these calls. In this case, sometimes the delivery-person will call another tenant in order to enter the building. This poses security risk. I think there could be a more seamless and off-hands way to manage this part of the user experience. Otherwise, I don't really see Swiftlane as a virtual doorman but just an electronic lock with a camera. Also, in the winter time, the whole electronic may freeze and stop working. Thus, there are risks involved with using this technology along with convenience. Swiftlane is mostly a reliable product, but with some room to grow as technology advances.

Swiftlane is super user friendly and reliable. I like how the guest pins work to enable visitors access to the building.

Easy and secure to use. Wish all my properties had this feature.

I enjoyed the extra level of security invluding photos of each one accessing the door. I have some of the funniest photos of my kids from that camera. Only downfall was when internet would disconnect or not having phone nearby to let people in, otherwise worked great

Never had any serious issues - Sometimes the system has to reboot so you’re waiting to get inside for a couple minutes while it’s setting itself back up! Face ID is really nice too

I was able to change codes for certain people, packages, and or food delivery. I would also be able to get a call if one needed access to get in the building; I would be able to unlock it from my phone for the person. This made it pretty convenient and useful. The only thing I would like to be improved is facial scan allowing for one to wear a mask and glasses.