Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
331 reviews
SWA SabersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SWA Sabers is a premium lightsaber company specializing in screen-accurate replica lightsabers, combat lightsabers, and advanced Neopixel lightsabers for collectors, duelists, cosplayers, creators, and Star Wars fans.Our philosophy is simple: you shouldn’t have to choose between owning a beautiful movie-accurate lightsaber and actually using one in battle. That’s why we developed a unique two-system approach centered on our premium SWA Pixel™ replicas and our purpose-built DuraBlade™ combat sabers. This “display one, duel with two” approach is the core of our brand.Buy 1 Get 2 FreeUnlike most lightsaber companies, every qualifying purchase includes our famous Buy 1 Get 2 Free promotion.The reason isn’t to clear inventory.It’s because you can’t duel with just one lightsaber.Instead of giving away low-quality promotional products, we include two full-size DuraBlade™ combat replicas so customers can immediately duel with friends and family. The offer is designed to create an experience, not just a collection.Why Our Free Sabers Are DifferentMany customers ask:“Why are you giving away two free sabers?”The answer is simple.Most companies include inexpensive promotional items.We don’t.Our free sabers are purpose-built combat lightsabers featuring the same DuraBlade™ technology used throughout our combat lineup. They are engineered specifically for repeated blade-on-blade impacts and are backed by our Lifetime Dueling Warranty on eligible DuraBlade combat models. They are built to be used—not treated as disposable extras.DuraBlade™ TechnologyOur proprietary DuraBlade™ system was developed specifically for heavy dueling.Rather than adapting a collector’s saber for combat, we engineered a dedicated platform built for repeated impacts.Each DuraBlade uses reinforced polycarbonate—the same material used in police riot shields—combined with ergonomics optimized for dueling, secure blade retention, and simplified controls that make combat more intuitive.If you’re searching for:*
SWA Sabers (swasabers.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
331 approved reviews, newest moderated first
I ordered three lightsabers (the Vitaeden, the Knight, and the Invictus), on May 8th (Order #5816), and still have not received them as of June 18th (Today). I have emailed them twice (June 11th and June 16th), asking for an update on shipping or a means of refunding, and still have not received a response. At this point, I'm prepared to cancel and refute the payment. I am beyond dissatisfied and will be taking my business elsewhere.
By Jacob T.
I’ve been waiting two months to receive the buy one get 2 saber deal. They messaged me on website saying it would arrive by June 15th and still hasn’t. I’ve emailed them repeatedly asking for status update and no communication. I constantly get on site and it says order satisfied and nothing has been done? Order number 5762.
By Jakob W.
I placed my Order on April 20th. I have yet to receive my order. It is June 16th. I have emailed the company a few times and have never received a response. I had bought these as graduation gifts for some of my kiddos. I am very disappointed that I never even received a response from the company. I understand things happen. If you spend $285 on a light saber, it should actually arrive. Order#5277
By Georgette B.
If I could give zero stars I would. SCAM! Buyer beware! Spent $270 on sabers promotion and keep getting excuses as to why they haven’t shipped yet. Send me order or I better get my money back.
By L L.
Response from SWA Sabers· Jun 14, 2025
We completely understand the frustration, but we assure you this is not a scam and every customer receives their order. We’re proud to make some of the most durable and realistic sabers in the galaxy, and each one takes time to build with care. If you edit your review and include your order number, we’ll gladly look into it and provide specific updates. We’re confident once your saber arrives, you’ll see why thousands of fans say it was worth the wait.
A friend gave me a discount code because they missed something on his order and I received my new order before he received the missing items from his original order seems very unprofessional on their part
By Paris L.
Response from SWA Sabers· Jun 14, 2025
your friend ordered two Fallen IIs and we made the mistake of only sending one. We acknowledged our mistake and are currently getting the second one to him. You receiving your order before your friend got his replacement is completely irrelevant. Different sabers take different amounts of time to create depending on the model. And let’s not forget: you only placed your order after seeing the sabers he got. You were clearly impressed enough to buy some for yourself. Leaving a 1-star review based on someone else’s experience (when your own went smoothly) just doesn’t feel fair. If there’s anything wrong with your saber, we’re happy to help.
Update they still haven't made it right and are dismissing my emails I'm speaking with my bank to fix this issue that they will not address...First off they missed one sabers on my order delivered may 2nd now almost half way through June and still no tracking or update on the missing saber...also one broke from a fall from about 3 feet swas promised to send a replacement core also no update on that...I received a 10% off coupon which I obviously gave away and that person got their order last week and my issues wasn't even been resolved...that response from swa is true and false nothing has been shipped and I've asked for a refund the request is never acknowledged they just keep saying we're shipping soon
By Gary T.
Response from SWA Sabers· Jun 14, 2025
Hey Gary, you’re 100% right, we made a mistake, and we acknowledge that. One of your Fallen IIs was missed. We’re now sending the missing saber plus 1 more free DuraBlade saber to make it right. That said, you and your friend both know the quality of our sabers. That’s why he used the discount code you gave him to place his own order. So while the delay is on us, a 1-star review doesn’t feel fair considering the product clearly impressed you both. We appreciate your patience, and once everything’s resolved, we hope you’ll change your review.
Take back everything I said about this company they sent me the wrong saber then quit contacting me after they said "were sending you the right one" after 3 months you'd expect better service buying top of the line sabers from your company dissapointing.
By Johnathon W.
Great sabres with amazing quality! My family and I are very satisfied with the products - bought one and got two for free!
By Chris M.
