Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
331 reviews
SWA SabersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SWA Sabers is a premium lightsaber company specializing in screen-accurate replica lightsabers, combat lightsabers, and advanced Neopixel lightsabers for collectors, duelists, cosplayers, creators, and Star Wars fans.Our philosophy is simple: you shouldn’t have to choose between owning a beautiful movie-accurate lightsaber and actually using one in battle. That’s why we developed a unique two-system approach centered on our premium SWA Pixel™ replicas and our purpose-built DuraBlade™ combat sabers. This “display one, duel with two” approach is the core of our brand.Buy 1 Get 2 FreeUnlike most lightsaber companies, every qualifying purchase includes our famous Buy 1 Get 2 Free promotion.The reason isn’t to clear inventory.It’s because you can’t duel with just one lightsaber.Instead of giving away low-quality promotional products, we include two full-size DuraBlade™ combat replicas so customers can immediately duel with friends and family. The offer is designed to create an experience, not just a collection.Why Our Free Sabers Are DifferentMany customers ask:“Why are you giving away two free sabers?”The answer is simple.Most companies include inexpensive promotional items.We don’t.Our free sabers are purpose-built combat lightsabers featuring the same DuraBlade™ technology used throughout our combat lineup. They are engineered specifically for repeated blade-on-blade impacts and are backed by our Lifetime Dueling Warranty on eligible DuraBlade combat models. They are built to be used—not treated as disposable extras.DuraBlade™ TechnologyOur proprietary DuraBlade™ system was developed specifically for heavy dueling.Rather than adapting a collector’s saber for combat, we engineered a dedicated platform built for repeated impacts.Each DuraBlade uses reinforced polycarbonate—the same material used in police riot shields—combined with ergonomics optimized for dueling, secure blade retention, and simplified controls that make combat more intuitive.If you’re searching for:*
SWA Sabers (swasabers.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
331 approved reviews, newest moderated first
Lightsabers arrived. 1 of them was wrong but they sent the correct one free of charge and let me keep the one sent in error. I was dubious because of some negative reviews but this company has reassured me and kept their word every step of the way. The sabers are great quality. "Impressive, most impressive.".
By broadsecure
I placed an order on May 9th as part of the buy-one-get-two deal. It is now July 4th and I have yet to receive an update, much less the product itself. I understand that the manufacturing process can take a while but almost two months with no communication is concerning. It has been “Ready to Ship” since May 25th. I emailed the seller just to ask for an update and never got a response. Hoping to get one here. Order number is 5880. **UPDATE: it is now SEPTEMBER 21st and I still have heard NOTHING. No email, no response to my review, nothing. **UPDATE #2: It is now NOVEMBER 16th and I still have not heard anything. I emailed them again and sent a message through shop and have gotten no reply. It really feels like I got scammed because I can’t even ask for a refund with how they are basically ignoring me. Do not recommend buying from them unless you’re okay with being scammed.
By Colleen P.
Order #5534. Ordered (2) in "Buy 1, Get 2 Free" on May 4, 2025. Only received confirmation email. Asked for update on May 26, 2025 with no response. Received an email July 3, 3035 asking how I like the product, which I haven't received yet. "Track my order" feature on SWA website says "Order has been fulfilled.", and Shop app says it has been delivered. Spoiler alert: it hasn't. Will be happy to update review once it's figured out, if the product is worth the price tag. Not a happy customer at this time. Update: Now August 3, 2025. No communication. Status of order has not changed at all. Hoping negative reviews garner attention since that appears to have some effect on their communication. Company is a scam. Don't buy anything during the "Buy 1, Get 2" promotion. This allows them to take your money and give you no opportunity for refunds when they fail to deliver. Avoid at all costs.
By Andrew B.
swasabers.com : It's a fake website, a scam, at least for foreigners. It's an example of American theft. Don't make any purchases there. Find out who owns that domain, and go to their house to claim the swords.
By Johanson Bedon del R.
I love the feeling of the lightsabers in my hand. and it is so fun to duel with
By Quinn D.
Well, so far after 4 months still no word on our order. We did manage to get a response after the first 3 months, in which they apologized, said it was an internal shipping error, and even gave us an extra saber as an apology...and now nothing for over a month. Nobody would even answer emails or chats on the website - except for one time. After trying to get someone to respond, usually sending a question every 30 minutes to an hour, I did (once) get a response saying that I was "spamming" the chat. After that, no further response. This was order #4367, by the way, and wow it has been hard not to think the whole thing is a scam...
By almaric
When I was originally buying my sabers, I thought that it would arrive at least within a week, but now its allready been a mounth and it says the order is only "ready to ship". Im confident of the sabers quality, its just that my order 7767 has taken a mouth and I am worried. I hope you can do something to at least update me on how its doing. Update: it arrived the same day as I added this review. The quality is good. But it still took longer than I thought to arrive.
By Garrett G.
Ordered on 7th May order 5751. Contacted company via email, chat on their website, Facebook and no response. Order shows ready from May 25th but not shipped. All I want to know is when I can expect my order. I have no problem waiting but it is alot of money for lack of communication. Very frustrating.
By NIKKI
