SWA SabersReviews of swasabers.com

I've tried contacting SWA Sabers via every method I could find. Website chat, email, ShopApp and have not received any response to date. My Order #5171 placed on April 11 and has never shipped despite being marked on the website as shipped on May 20 without any tracking info. While I know people who have received their sabers I'm starting to suspect this is just a scam and the positive reviews are from a few people who actually received a product.

Very high quality work for a really good price. Bought twice and there will be a third. Definitely recommend

Sounds and looks amazing. Solid hilt with good weight and a bright, durable blade. Would definitely recommend as a beginner saber.

Great products, really nice and well made. The wait was a bit longer than expected, but they did communicate with me throughout. To me the price and wait are worth it. Loads of fun. Thanks

Excellent quality products. I love the darth vader combat saber i bought plus 2 others for free which are also excellent. My biggest gripe and the only thing stopping me from giving 5 stars is communication, this company seriously needs to improve its customer service as i was beginning to think I'd been scammed before recieving tracking info as it was out for delivery. The shop app does not work and is a bad choice. So hopefully they improve their communication lines otherwise the only thing i wish my lightsabers had is the duel of the fates song since it plays on some of their ads. But for quality I've never had a better quality saber let alone 3 so i am happy but i understand why people are frustrated with the lack of communication.

Amazing sabers. Ordered three of them on June 10 and just got them two days ago. Wish they could have came earlier but I don’t know what exactly goes into the making and shipping of these items. It was worth the wait. Would order from SWA Sabers again!

Order number 5874. I ordered the Buy 1 get 2 on May 9th. All I see on the website is "Order Ready on May 20th". After a few weeks of nothing I reached out twice, 2 weeks apart, using the chat function on their website and was told both times my order would "ship out next Wednesday". I haven't gotten any tracking numbers. I commented on a SWA Sabers post on FB and they reached out via FB messenger asking for my order number, I gave it to them and haven't heard back since. On July 3rd I got an email asking me how much I like my Sabers. I have emailed the company via their info email on their website and hopefully I get a response, because this is getting depressing.

product: stunning. customer service: top tier. all around a spectacular experience. love what these guys do, and you probably will too