great service!
great service!
By HT
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
564 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
564 approved reviews, newest moderated first
great service!
By HT
Quick response, friendly communication, excellent and quality products.
By Mario
fast response and very responsible, appreciate it
By Von B.
Customer oriented professional help. Very satisfied with the service and outcome. 10/5 stars
By Karyna Y.
Thank you very much to the folks at Svakom! I bought the NEO Sam a couple of months ago, it has helped with my ED. About a week ago l had an issue, so I emailed with the company and with a few more emails they took care of my issue and the concern was resolved very fast and l am very satisfied! Thanks again to all who worked on my issue.
By Philip Y.
Another fantastic experience with this company. I'm on my 3rd product from Svakom and will definitely buy more. Mindblowing experience I just had. My partner controlled my Phoenix Neo from states away and woah. Just woah. I don't know how but I don't care. Always the best customer service too. Thank you again and again.
By Taro
Excelent attention and get answers really fast
By Maddy
Had a charging issue with Ella Neo, Doris was absolutely amazing in resolving the issue! Just received a replacement item yesterday, thank you!
By Tania