Excellent Customer Service
High-quality products and good customer service. I had an issue with my purchase, and they were able to replace it immediately. Would purchase again.
By Denis
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
564 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
564 approved reviews, newest moderated first
High-quality products and good customer service. I had an issue with my purchase, and they were able to replace it immediately. Would purchase again.
By Denis
Le produit est ergonomique et pratique à utiliser avec l'application. De plus, j'en ai reçu un qui ne marchait pas et on m'a renvoyé un produit rapidement. Le service client est agréable et réactif.
By Céline M.
Acabo de comprarlo y te lo traje para que me devuelvas el dinero, pero no me lo devuelven. Estoy sin palabras. Acabo de comprarlo y les pedí que me devolvieran el dinero, pero no me lo devuelven. Así que soy muy malo con estas personas. Son muy ruidosos y no me dan un reembolso. ¿Cómo se puede justificar esto? No saben nada de esta tienda. No compren en esta tienda, se arrepentirán.
By chenxingxing
It’s a great product. It fixes my ED problem and feels great
By cochranyahoo.com
Nice skin touch as silk, smooth, soft. Powerful and app fun. Flexible as website video described. Right size as smart dimension image on website. Jewelry level gift packing.
By Eddie K.
I had An issue with a product, there was super good communication and they replaced my product with An upgraded model. Keep up the good vibrations!
By Martijn
Excellent management from the customer service! Really quick & really smooth. So happy that really awesome toys with unfortunate but normal thing to happen has been team up with great warranty and service. Got a client for life with this!!!
By Eduardo T.
I was able to purchase this item because of the consideration and attention given to a recent question i had. The product I previous owned had stop working, I was only looking for a part to purchase and Svakom sent me a link that helped me to purchase a new more updated one,,,,I have always been really impressed with this company, was looking for a part and they made it possible to get a new one..
By Jose S.