Very simple & intuitive.
Very simple & intuitive.
By Banjo A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
731 approved reviews, newest moderated first
Very simple & intuitive.
By Banjo A.
We played around with SurveySparrow. It met our basic needs but couldn't make it production for some of our legacy needs.
By Rajeev T.
Great tool to make surveys. It's super easy and friendly to use to create an easy to read and UI friendly survey for the test groups.
By Sean V.
Used it for a school survey, was user friendly and easy to follow
By Nick
Best customer service.
By Judy P.
I have only used Survey Sparrow a couple of times but it way better than all the other more expensive survey and quiz solution out there Try it you will love it
By Paul K S.
SurveySparrow is a great tool supported by excellent customer service.
By Ingo S.
Survey Sparrow was very helpful when I had a specific request and they worked with me extensively to define my use case and provide the answer that I needed.
By Richie