Trust pilot is one of the most…
Trust pilot is one of the most dependable and honest Survey platforms I have ever used. Kudos!
By Elect G.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
731 approved reviews, newest moderated first
Trust pilot is one of the most dependable and honest Survey platforms I have ever used. Kudos!
By Elect G.
We we’re researching for a survey platform. SurveySparrow was one of the best ones around. Unfortunately we went for another one, closer to our needs but the experience with Survey Sparrow was nice and the support was quick and effective. After some months anyway we’re thinking to evaluate again Survey Sparrow when the subscription on the other platform will expire as that platform didn’t improved in months.
By M.
They have a nice modern and nice interface, we are still exploring the features
By Miguel J.
Easy to use, much more user friendly to me than SurveyMonkey.
By Sara
SurveySparrow is very powerful! The customization options are very handy and the smart logic is pretty straightforward to use. The personal free tier could allow more questions, tho
By Pedro H.
I needed to create a survey that would be taken in two different languages and included some branching logic based on responses. SurveySparrow was easy to use, met all my needs, and presented a very professional survey to the target audience. I would highly recommend SurveySparrow for your online survey needs.
By Tom
Survey Sparrow is fast and easy to use and gives a lot off options for customization, tracking and sharing!
By Colleen B.
We've been using this service for some time and have our ticketing system auto-generating a survey response with SurveySparrow using their built in features. This has made a huge difference in our ability to keep the pulse of our clients satisfaction with us.
By Matthew B.