Greta visualizations with amazing…
Greta visualizations with amazing dashboards to track user journeys !! Ready to go templates & the chatbot is also super helpful
By Devanand r S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
731 approved reviews, newest moderated first
Greta visualizations with amazing dashboards to track user journeys !! Ready to go templates & the chatbot is also super helpful
By Devanand r S.
We recently used SurveySparrow to conduct a member satisfaction survey. The interface was extremely easy to use and intuitive. I did have a couple of questions through the process, but between their help database and chat with employees, they were quickly and thoroughly answered.
By Melissa B.
Overall I was pleased with SurveySparrow. The functionality for creating a survey was great. It was very easy to do and the set-up options for answers was pretty extensive (multiple choice, text field, etc.) My only complaint would be downloading reports. I'm sure that what I was hoping to get downloaded can be done, but it wasn't as simple as I'd like it to have been.
By Jason
Great product, easy to use and configure, way to go team
By vipin P.
some agents couldn't answer my questions, but some are great
By tina W.
Great service
By Gary M.
Super easy to use, great response analysis and friendly customer service. I'd happily use again.
By Jordan
Very good experience
By Stunntech