Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About SureCart
SureCart is your go-to platform for seamless and efficient e-commerce experiences. Designed to help businesses of all sizes, SureCart offers powerful features that make selling online easy and hassle-free. With user-friendly tools, secure payment options, and customizable designs, SureCart empowers you to create a store that truly reflects your brand. Whether you're just starting or looking to scale, SureCart has everything you need to succeed in the digital marketplace. Join thousands of satisfied customers who trust SureCart for their online business needs!
SureCart (surecart.com) has 63 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Thanks for your help; without you, it wouldn't have been possible to resolve my issue.
By Diana C.
Easy to set up and plenty of possibilities
I'm a beginner with Surecart and I appreciate all the possibilities to customize the e-shop, which you do not have normally without coding. The customer care team is amazing: very quick replies, always easy to understand, super explanations, very helpfull and technically very good. I recommend.
By Ingrid C.
Response from SureCart· Sep 16, 2026
Thank you so much for your wonderful review, Ingrid!
We’re really glad to hear that you’re enjoying SureCart and all the customization possibilities it offers. We’re also very happy to know that Ivan was helpful and provided you with clear and quick support.
We truly appreciate your recommendation and your kind words about our team!
Best,
Their support is terrific
Their support is terrific. I had a question about the behavior of products in the cart from different shipping profiles. Their support person, Ivan, did an amazing job of understanding the issue/question and providing several solutions forward.
By Reuben H.
Response from SureCart· Sep 12, 2026
Thank you so much for your amazing feedback! If you ever need any help, please don’t hesitate to get in touch with us. We’ll be happy to assist!
Great product with excellent customer…
Great product with excellent customer service. They have answers to every question regarding the product on their website and inside the plugin you install in WordPress, and they even send you emails one by one to get started and get max out of the plugin. And yet, when you email them. you get a swift reply with more than what you asked for; they understand your problem very well.
By Alex B.
Response from SureCart· Aug 30, 2026
Thank you so much for the kind words! We’re really glad to hear you’re enjoying SureCart and that our support and resources have been helpful. We truly appreciate you taking the time to share your experience!
The product is great: the Support Team is AWESOME!!
The product is great: the Support Team is AWESOME!! They are real people who respond promptly and always provide a true solution. I use many different platforms & SureCart definitely has the best support team in the industry!
By Emma Bowman S.
Response from SureCart· Aug 27, 2026
Thank you so much for the kind words! We’re really happy to hear you’re enjoying SureCart and had a great experience with our support team. We truly appreciate your support!
Absolutely amazing support
I was ready to uninstall, but Ivan wrote a custom code for me and helped me with all my issues, patiently guiding me through the process. Cannot recommend them more. Thank you again Ivan.
By Malkav V.
Response from SureCart· Aug 27, 2026
Hey! We’re glad to hear that Ivan was able to help, and thank you for choosing SureCart!
If you run into any issues or need any assistance in the future, please don’t hesitate to reach out. We’ll be happy to help!
They were there when I needed them
I did find the learning curve difficult because I am selling products unlike most of the training videos show. Because I have it linked with Elementor I found myself a little lost and certainly did things I should not have. I even deleted my entire list of products on accident and I was unable to recover the more than 190 products I created. However, an email to their customer support resulted in a quick reply where they recovered my deleted data and most importantly provided step by step instructions on getting it up an running again. Thanks Surecart!!
By Jim C.
Response from SureCart· Aug 21, 2026
Thank you so much for sharing your experience! I'm glad that I could help recover your products and get everything back on track. We truly appreciate your patience while learning SureCart, and we’re always here whenever you need a hand.
Best,
Ivan
It's a straightforward and easy…
It's a straightforward and easy process. I switched over from WooCommerce to SureCart, and I'm so happy that I did. The only issue I came across was that when I connected to my Stripe account, the article process didn't match my journey. I had to fill in all my business data, although I already had it input for my Stripe WP. I didn't have the option to input test data. I was still able to connect and put it in test mode, but was forced to do all the verifications again of my business, my ID, etc. I'm not sure if that has to do with Stripe or Surecart, so I just input my info, and everything seems to work just fine. I also have one minor technical issue and will reach out to Surecart if I don't manage to fix it myself. So not sure how CS is, but the platform process and everything is super easy to understand and integrate. It's very light and feels really good. I'm very happy with my experience so far. It took me a few hours to set up.
By Angie S.
Response from SureCart· Aug 13, 2026
Hi, thank you so much for taking the time to write this up, and welcome over from WooCommerce! I'm really glad the setup felt light and easy. Let me clear up the Stripe part, because you shouldn't have had to redo all of that.
Test mode is available, and it doesn't require any business verification at all. Here's the exact path:
1. In WordPress, go to SureCart > Settings > Payment Processors.
2. Click the Stripe toggle to open the SureCart platform, then open the Stripe tab.
3. Open the Connect dropdown and choose Test Mode (not Live Mode).
4. Stripe will show its onboarding form here - you can safely skip it. There's a "skip this form" option, so no business data, no ID, nothing to verify.
5. Refresh your WordPress page and you'll see the Stripe test processor marked as connected.
Full walkthrough with screenshots: https://surecart.com/docs/connect-stripe/
What most likely happened on your side: SureCart connects through Stripe Connect, and when Stripe's screen loads it will either let you sign in to an existing account or start a brand new one. If Live Mode was selected and a new account got created during that redirect instead of signing in to the account you already use with your Stripe WP setup, Stripe treats it as a fresh business and asks for the full verification again. That verification requirement is Stripe's, not ours, and it only applies to live accounts.
One more step people often miss: connecting in test mode is only half of it. You also need to switch the checkout form itself into test mode, otherwise it keeps running live. Go to SureCart > Custom Forms, open your checkout form, enable test mode there, and click Update. You can also flip it on and off from the admin bar on the checkout page while logged in as admin. Details here: https://surecart.com/docs/how-to-make-test-payments/
And when you're done testing, you can wipe all the test orders in one go before going live: https://surecart.com/docs/clear-test-data/
Please do reach out about that other technical issue instead of wrestling with it alone - we're happy to take a look and you'll get a real answer from a real person.
Best regards,
SureCart