Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
63 reviews
SureCartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SureCart is your go-to platform for seamless and efficient e-commerce experiences. Designed to help businesses of all sizes, SureCart offers powerful features that make selling online easy and hassle-free. With user-friendly tools, secure payment options, and customizable designs, SureCart empowers you to create a store that truly reflects your brand. Whether you're just starting or looking to scale, SureCart has everything you need to succeed in the digital marketplace. Join thousands of satisfied customers who trust SureCart for their online business needs!
SureCart (surecart.com) has 63 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
63 approved reviews, newest moderated first
Great service.
By TINASHE M.
Response from SureCart· Jan 8, 2025
Thank you for your review! We're so glad to hear you're happy with our service. If there's ever anything we can do to make your experience even better, feel free to let us know. We appreciate your support!
I had a problem that I couldn't find a solution to so I emailed the support team and had a fix within hours which is not bad seeing I'm on the other side of the world to them. We use the free version and it's more than capable for our needs for our not for profit organization.
By Brian G.
Response from SureCart· Jan 8, 2025
Thank you for sharing your experience! We’re so glad our support team could help you quickly, even from the other side of the world. It’s wonderful to hear that the free version is meeting your needs—especially for such an important cause like your not-for-profit organization. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!
Am new to SureCart, I like that its not slowing down my site like woocommerce, I would have given it 5 stars but the product images are static, customers can't click and enlarge them, SureCart Devs please add this feature, it will only take a few hours to write.
By Tebogo W.
Response from SureCart· Jan 1, 2025
Hello Tebogo, Thank you for sharing your experience with SureCart and for highlighting how lightweight and fast it feels! 🚀 We’re so glad you’ve noticed the difference compared to other tools. We’re excited to let you know that with our latest update – version 3.3.0 (January 21st, 2025) – we’ve added an image lightbox feature for product media on product pages! 🎉 This means customers can now click on product images to enlarge them, enhancing the shopping experience just as you suggested. Your feedback truly helps us improve, and we’re grateful for your input. If you’re happy with this new feature, we’d love it if you could update your review and rating to reflect your latest experience. Your support means the world to us! If you have any other ideas or suggestions, please don’t hesitate to share via our Support Portal or email us at [email protected]. We’re always working to make SureCart the best it can be for you. Thanks again for your support, and we hope you enjoy this new feature! Best regards, Suman Dhar
C'est triste de ne pas honorer les titulaires des plans legacy. Ils créent et valorisent de nouveaux produits au lieu de développer les produits existants.
By Antoine
Response from SureCart· Dec 28, 2024
Hello Antoine, Thank you for taking the time to share your thoughts with us. We truly value all feedback, which helps us improve and better serve our customers. We understand how important it is to feel valued as a legacy plan holder, and we’re here to help. Unfortunately, we couldn’t locate any account associated with the email ID as requested before. If you could reach out to us directly at [email protected], we’d be more than happy to understand your concerns better and assist you with any upgrade requests or issues you’re facing. Your satisfaction is our priority, and we’re committed to ensuring you have a positive experience with SureCart. We hope to hear from you soon! Warm regards,
The founder is inspired by building, hyping, and selling new apps while leaving the old ones undeveloped. I hope I can upload an image to show that the faces of Brainforce and Surecart are the same. The founder also started to ditched legacy holders.
By Mary S.
Response from SureCart· Dec 28, 2024
Hello Mary, Thank you for sharing your feedback. I’m sorry to hear that you feel this way, and I’d like to assure you that our team is deeply committed to the growth and success of all our products and their users. While it’s true that we are passionate about creating new tools to solve evolving challenges, we also continue to support and maintain our existing products. Each product has a dedicated team to ensure its development and upkeep align with user needs. If you’ve experienced any specific concerns or feel that something isn’t meeting your expectations, we’d love to address them. Please feel free to reach out to our support team or share more details here so we can assist you better. Your feedback helps us grow, and we truly appreciate your time and perspective. Warm regards, Suman and Customer Care Team
Multilanguage please. Above all else awesome
By EJ M.
Response from SureCart· Jan 1, 2025
Hello EJ, Thank you so much for your kind words and for finding SureCart awesome! 😊 We’re thrilled to hear that you’re enjoying it. Regarding your request for multilingual support, we’re happy to let you know that SureCart can already be translated into multiple languages! 🎉 You can use tools like Loco Translate or POEdit to translate the plugin into your desired language. We’ve created detailed guides to help you get started: Translating SureCart with Loco Translate - https://surecart.com/docs/translating-surecart/ How to Translate SureCart - https://surecart.com/docs/translate-surecart/ If you’re looking for automatic translations or have any specific questions about setting it up, feel free to reach out to us—we’re here to help! Thank you again for your feedback, and we hope this helps make your SureCart experience even better. Let us know if there’s anything else we can do to earn that extra star! Best regards, Suman Dhar
Easy to use, with a modern interface, full of functionality, light on resources, doesn't slow down my site. Great solution for eCommerce needs. Thanks
By Maya N.
Response from SureCart· Sep 4, 2024
Thank you for your wonderful review! 😊 We're thrilled to hear that you're enjoying SureCart and finding it easy to use with its modern interface. It's great to know that it's meeting your eCommerce needs without slowing down your site. Your kind words motivate us to keep improving and delivering the best experience possible. If you ever need anything or have more feedback, feel free to reach out. Thanks again for choosing SureCart! 🚀
