The response to my questions on my…
The response to my questions on my order. We cleared up the status in one go
By Consumer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,714 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,714 approved reviews, newest moderated first
The response to my questions on my order. We cleared up the status in one go
By Consumer
JJ did a great job. I am disappointed in Supply Center in general though for allowing me to order a product that was not actually in stock or available.
By Meg H.
The customer service rep TT answered my question within 15 minutes, which was very much appreciated. Although my order was cancelled, TT explained why in a very thorough manner and assured me of a refund to my account within a few days. Thank you!
By Cheryl
I emailed a message yesterday and the turn around response time was awesome. Not to mention a full disclosure message and a refund forthcoming. Thank you
By Kathy S.
I sent an email regarding an order I placed for my mom and I used my email address, but accidentally spelled it wrong. It was corrected promptly by you and the receipt was in the corrected email.
By Linda M.
SCAM, SCAM, SCAM!!! The have no interest in fulfilling any of their orders. They will just hold on to your $$$. Avoid at all costs
By De C.
You answered in a timely manner and was very courteous.
By Lavonne G.
Thank you for getting back to me as fast as you can. I do not know why your email did not work but leaving the one started. But I do thank you for that information and I will relate back to my mom I hope that you guys can get this product bad thing because she likes that shampoo. She likes to smell of it and it reminds her of her honeymoon. I thank you again. I understand that they did not give you an answer but it would have been nice to get an answer or an email that says I'm sorry we are having problems at this time. I do thank you for the information that you got back to me as fast as you can.
By Sarah G.