Excellent customer service
Excellent customer service in helping with my order for a product that was not in stock.
By Cassie C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,714 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,714 approved reviews, newest moderated first
Excellent customer service in helping with my order for a product that was not in stock.
By Cassie C.
Supply Center didn't send my order nor contact me about the problem. However, when I wrote to inquire, I received a refund and a prompt explanation. The problem shouldn't have happened, but I was impressed by the quick and clear response.
By Pamela
Great prices and easy to order, free shipping offer
By Ani T.
This company simply harvested my credit card data and subsequently did not provide the products advertised. There are many reviews here by people giving a high rating because their purchase was quickly refunded because the item was no longer available. Apparently they don't realize that although they lost no money their information has been harvested and perhaps there was no actual product to begin with.
By Robert B.
Very quick thorough
By Trish P.
Good prices, on what I was looking for.
By JANET
Quick response and resolution for the product that wasn't shipped.
By Donna L.
Easy to order hard to find products
By Gloria H.