Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
174 reviews
Superior Cruise & TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Superior Cruise & Travel has been helping people save money and travel the world since 2000. Our expert travel agents are conveniently located throughout the US in larger metropolitan cities like Boston, Dallas, Miami, and New York will assist with any and all travel planning no matter the situation. Whether planning a family trip to Disney, a destination honeymoon getaway, or a weekend trip to Vegas; Superior Cruise & Travel will find the best travel deals possible. Backed by our price match guarantee, we offer a variety of all inclusive cruises and luxury vacation packages at affordable rates; usually beating any competitors price by $100 on average. In addition, we are the only top travel agency that offers payment plan options with low deposits and no additional service fees. Our numerous online 5 star reviews, A+ BBB rating, and loyal customer base is what makes us proud providers in the travel industry. Visit superiorcruiseandtravel.com for more info.
Superior Cruise & Travel (superiorcruiseandtravel.com) has 174 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
174 approved reviews, newest moderated first
When we cruise, either my wife and I or with our entire staff - which this November will make 6 times - we travel Carnival!!! Fun! Energetic staff! Excellent food!! They make us feel like we’re the secret shopper:-) We love Carnival!!
By Douglas
Response from Superior Cruise & Travel· Sep 20, 2018
Douglas, Thanks for your review and your time we appreciate your continued relationship with our agency.
We had the agent put together a FL vacation that included both flights, transportation, hotels and tickets to Universal and Disney World. They got the tickets wrong for Universal and I had to spend hours trying to get it straightened out. I did more work to get it fixed than the agent did, and frankly, one of the reasons I decided to use an agent was to have someone to rely on to take care of any issues that may arise. She also booked us on Mears to and from the airport, even though we only needed it from the airport. She should have known that as we were staying on a hotel on property at Disney the Magic Express would take us back to the airport. It took quite a number of weeks to get that refunded, as I did more work to make it happen than she did. The hotel room was also the very furthest one from the lobby, restaurant and transportation, even though she knew we were late 50s. Not sure I will use this company again.
By Janet
Response from Superior Cruise & Travel· Sep 20, 2018
Janet, So sorry to hear your trip was less then perfect I hope you will give us a chance to make things right for you and your family. We strive to make sure our clients are 100% happy and I hope we can make things right
Nice easy cruise. Informative. Just nice, nothing outstanding except the lake
By Hershel
Response from Superior Cruise & Travel· Sep 20, 2018
Hi Hershel, Thanks for the friendly review we hope to earn your business in the future please remember all of our past clients receive past guest discounts. Where are you going next :)
I will recommend Superior Cruise & Travel because of their Excellency in customer service. Daniel Richards was my first experience for a travel agent he provided me with everything I needed for my first vacation with my wife to Jamaica. Thank you.
By Jesse
Response from Superior Cruise & Travel· Sep 20, 2018
Jesse, Your review means alot and helps us tremendously thanks again and let us know if you need anything
Awesome experience.
By Rita
Response from Superior Cruise & Travel· Sep 20, 2018
Rita, Thanks for the kind words we look forward to helping you in the future. When is that next vacation? Not soon enough I am sure
Trip to Italy and Greece went off smoothly Seats on flights were not comfortable But all else was very good
By Edward
Response from Superior Cruise & Travel· Sep 20, 2018
Edward, Thanks so much for the kind words, we are pleased to hear your trip was very good hope to earn your business again in the future. Please remember we book vacations to most worldwide destinations.
Our travel agent name was Wanda Coar. She was great with responding back to my emails quickly. Due to certain circumstances we had to cancel our trip. It was a super easy process and Thank God we had travel insurance. Will definitely rebook another trip soon.
By Lakesha L.
Response from Superior Cruise & Travel· Sep 20, 2018
Lakesha, Thanks for your kind words about Wanda and our agency, we will be sure to give Wanda a pat on the back for the good work. Let us know when your ready to travel again and remember our past clients get past guest discounts :)
I would recommend this agency. They took care of everything for my stay in Riviera Maya, Mexico.
By Johnna
Response from Superior Cruise & Travel· Sep 20, 2018
Johnna, We appreciate you taking the time to leave a great review. Thanks again
