Superior Cruise & TravelReviews of superiorcruiseandtravel.com

We had a wonderful experience using an agent here and trusting her to set us up with a Hawaiian vacation that we will never forget.

They were extremely helpful and searched for the best airport to fly out of. Very patient and gave me plenty of options

Had a great experience using this company.

Very friendly travel agent until I had completely booked (and paid for) all planes, trains, and hotels. Then agent's behavior changed dramatically -- not friendly at all -- answered some of my questions briefly and others not at all. Seemed angry that I even asked questions.

My travel agent was awesome.. Erica Bautista made it super easy... best vacation ever.

My travel agent, Daniel, was so helpful and courteous. I had confidence that he was doing the best job of getting the best deal for me in my travels.

Two years ago, I was planning a cruise for my birthday and decided to reach out to Superior Cruise & Travel for help since this was my first cruise and there were great reviews. I’m not sure if the issue was because I had a preference for communication through email, but I felt like I had no help. I got a quote in price, but I ended up booking the cruise myself. It was disappointing to not get the great experience I had heard about. I still had a great time on the cruise, but the planning process was not very favorable.

our vacation was a nightmare! we flew to calgary.. picked up our rental car... so far so good!! had a couple of enjoyable days at our resort..upon checking our itenary we discovered that our car was to be returned to calgary... 3 hours away from where we were to catch our train in Banmf spent several hours on the phone trying to resolve this issue! ( there was a car rental agency with an office in the airport as well as in the train station)! further review of our itenery found us departing the train in Vancouver at around 5 pm catching our flight out the next day at 8 am ... with no room booked for the night! finally they booked us a room in downtown vancouver a $30 taxi ride away from the airport... on arrival at the airport the same hotel chain has accomadations on the airport property! all in all we spent a good portion of our seven day trip on the phone trying to fix their screwups! the excuse we were given was our represenative’s father was ill! while im sympathetic to any family issues.. if you cannot perform your duties due to them .. please delegate your responsibility to someone who can! this was a once in a lifetime trip for us.. ruined by complete incompetence!