Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
Supcase has always made their warranty service super fast and very easy. I truly appreciate their commitment to me as a customer.
By Andrew R.
Response from SUPCASE· Sep 14, 2026
It makes us happy to hear our warranty process works seamlessly for you. We keep striving to deliver reliable support for every customer.
Good fast professional response from suppose
By Jey N.
Response from SUPCASE· Sep 14, 2026
We’re glad we could assist you quickly and professionally. Thank you for your recognition.
Quick turn around time Great experience Thanks
By customer
Response from SUPCASE· Sep 14, 2026
We’re thrilled everything went smoothly for you. It means a lot to us that you enjoyed the experience.
Great service. Thanks so much. Love your cases, just wish the plastic screen didn’t catch so easy
By Carol
Response from SUPCASE· Sep 14, 2026
We appreciate you sharing your thoughts with us. We will pass your feedback about the plastic screen to our product team for review.
Thank you very much and you had done everything and I am totally satisfied. Go on in the same way! Five star is really necessary!
By Wilhelm S.
Response from SUPCASE· Sep 14, 2026
We’re delighted to hear you are fully satisfied with our service. Your five-star recommendation means the world to our whole team.
Excellent warranty replacement was smooth no fault of the case the spring just became weak holding the kickstand up. Great product
By Jason
Response from SUPCASE· Sep 14, 2026
We’re happy the warranty replacement went smoothly for you. Thanks for sharing your experience with our case.
All my inquiries were answered quickly, and a replacement was quickly sent to me. I love the product made using the phone easier, and less worried about dropping it. A naked phone is too slippery for the kind of use and locations I have to be in all day.
By David Bailey :.
Response from SUPCASE· Sep 14, 2026
It’s fantastic to know we could respond quickly and get your replacement out to you. We’re glad our case gives you peace of mind against drops during your busy days.
Customer service was very responsive and informative; however, the answer was not what I wanted. Supcase is not making a mag safe case with a belt clip for the new Iphone 18 Pro Max. Have used Supcases for several years with phones, ipads and watches now will have to find a different case.
By Larry S.
Response from SUPCASE· Sep 14, 2026
We truly appreciate your long-term loyalty to Supcase across iPhones, iPads and watches over the years. We fully understand your disappointment that we do not yet offer a MagSafe case with a belt clip for the iPhone 18 Pro Max. We have logged this feature request with our product development team for future product planning. We regret that we cannot meet your current needs, and we value your years of trust in our products.
