Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
The customer service was great. Love the product warranty.
By Chasity C.
Response from SUPCASE· Sep 16, 2026
We stand firmly behind our products, and it makes us happy that our warranty service met your expectations. Thank you for your feedback.
Communication was excellent. Love the product, thank you for the easy warranty claim.
By Sean
Response from SUPCASE· Sep 16, 2026
We are glad the warranty claim process was straightforward for you. It’s wonderful that you like our product and our communication.
I emailed them the receipt and a picture of my broken clip and they shipped a new one right away. Will definitely purchase their products again.
By Rhonda
Response from SUPCASE· Sep 16, 2026
We are happy that we could send out your new clip quickly after receiving your photos and receipt. Looking forward to serving you again for your future purchases.
Great durable product. Great customer service to back it up. Quick response time.
By Anna F.
Response from SUPCASE· Sep 16, 2026
We’re proud of our durable cases and the support that comes with them. Your positive review truly motivates our team.
Excellent company
By Danny G.
Response from SUPCASE· Sep 16, 2026
Your compliment means a great deal to our whole team. Thank you!
My case stand was loose after a while and I received a replacement through my warranty. Great customer service.Very satisfied
By Claudiu B.
Response from SUPCASE· Sep 15, 2026
Happy to know your warranty replacement worked out well for the loose kickstand. Thank you for sharing your positive experience.
Your customer service agent was outstanding. Your product warranty is great. You took care of my issue immediately with no hassle. Will be a loyal customer! Highly recommend your product!
By Charles G.
Response from SUPCASE· Sep 15, 2026
Thank you so much for this lovely feedback. We are delighted to hear we could resolve your issue smoothly and earn your loyalty.
Upgraded my phone, got another Supcase. Had an issue and they sent me a new one. Great product, great customer service.
By Ed
Response from SUPCASE· Sep 15, 2026
Thank you for sticking with us when upgrading your phone. It’s wonderful that we could sort out your case issue smoothly for you.
