Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
Sun Valley SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 316 reviews with 5 stars · Clear filters
Sun Valley delivered! I bought a HUUM controller and stove. Sun Valley got the answered questions and goods out without any hassle.
By Steve D.
Response from Sun Valley Saunas· Jun 27, 2022
Thanks so much Steve! Glad you're enjoying the heater! The Huum products are amazing.
Excellent Thank you very much for a wonderful Sauna. Leo Herod
By Leo H.
Response from Sun Valley Saunas· Jun 22, 2022
Thank you so much, Leo! Happy to hear you're enjoying your sauna!
Wes provided excellent service and support as I worked through the options. We received our sauna heater and items on time without delay. I will not be able to install and test it until my home is finished, at which time I’ll be happy to circle back on the product itself. Wes was great to communicate and work with.
By TD
Awesome Sauna! Love everything about it! Price was the most reasonable I found on the net! 👍😀👌👍
By Gidget M.
Response from Sun Valley Saunas· Jun 2, 2022
Thanks so much for the review Gigi! So happy you're enjoying the sauna!
the sauna works perfectly, the whole family is very happy, the order came quickly, packed perfectly, there is no damage. The only thing we decided to buy an infrared lamp for the sauna. Thank you very much, we are happy
By Marius G.
Had a couple of electrical issued but the quick response was fantastic. Everything is working as expected and we are very happy with the purchase.
By Robert A.
Absolutely love it.
By Cynthia C.
Response from Sun Valley Saunas· May 3, 2022
Thanks so much, Cynthia! Glad you're enjoying your sauna!
We bought a Dynamic (Versaille version) far infrared sauna from Sun Valley Saunas and what an amazing experience it's been! Sun Valley Saunas sent out the sauna quickly, within a couple of days of my order. The sauna was quite simple to put together. It takes 2 people because each piece is heavy, but it's very similar to putting together a Lego set. Just follow the directions and you'll soon have an awesome sauna to relax in! Everything in the sauna worked right from the start and my husband (6'6") and I fit into it with a little room to spare. I'd recommend this brand and Sun Valley Saunas any day!
By Faith
Response from Sun Valley Saunas· May 2, 2022
I'm so happy to hear you're enjoying the sauna, Faith! Thanks!
