Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
Sun Valley SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 316 reviews with 5 stars · Clear filters
The sauna is well made and very easy to assemble with two people. Great product! The entire family is enjoying the sauna experience.
By G C.
Response from Sun Valley Saunas· Nov 30, 2023
Thanks so much, Ginger! Glad everyone is loving the sauna!
Great job. The shipping process turned out to be painless and the price on the Harvia M3 was so much better than I could get elsewhere, given no shipping charges. Thanks!
By adam P.
Response from Sun Valley Saunas· Nov 29, 2023
Thanks so much, Adam!
Easy to work with and the stove arrived without any damage. great prices.
By customer
It took awhile to get here. It was easy to put together. The salt light didn't work at first but we figured it out. Radio works but have to play with it to get channel. Love the sauna. In it 3 to 4 times à week. Can't think of anything bad about it. It's awesome. Thank you.
By Judy R.
Easy to assemble and the sauna works great.
By Jim G.
Response from Sun Valley Saunas· Oct 31, 2023
Thanks so much, Jim!
High-quality saunas and high-quality customer service. Aryanna handled an issue I caused with our order with grace and ensured a positive outcome. Thank you. We'll be back. Buy with confidence.
By Andrew K.
Response from Sun Valley Saunas· Oct 31, 2023
Thanks, Andrew! Glad we got it all worked out!
Great customer service! When we had a speaker that didn't work, you responded immediately and sent a replacement. We love our sauna!
By Ky B.
Response from Sun Valley Saunas· Oct 31, 2023
Thanks Ky! So glad you guys are enjoying your sauna!
All questions pleasantly answered. Discounted price was a blessing. Ability to purchase a full spectrum solved the problem of selecting FAR or NAR. Prompt delivery. Have used it daily for 15 day and love it.
By Gregory
Response from Sun Valley Saunas· Oct 26, 2023
Thanks so much, Greg! Glad you're getting so much use out of your sauna! Enjoy!
