Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
Sun Valley SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 316 reviews with 5 stars · Clear filters
The people are polite and courteous. Pricing is extremely competitive. Delivery was timely and the sauna was exactly what we were searching for thank you!
By Jon B.
Response from Sun Valley Saunas· Jul 30, 2024
Thanks Jon!
I absolutely love the sauna heats up within 20-30 minutes
By ashley:
Response from Sun Valley Saunas· Jul 27, 2024
Thanks so much Ashley! Glad you're loving it!
Shipping was fast. Installation was super easy.
By Morgan T.
Response from Sun Valley Saunas· Jul 16, 2024
Thanks so much Morgan!
Love the sauna I got, customer service has been spot on with any questions I’ve had.
By Russell O.
Response from Sun Valley Saunas· Jul 15, 2024
Thanks so much Russell!
Delivery was easy. I love love this Sauna. If you have doubts about this purchase, it's a great little sauna.
By James V.
Response from Sun Valley Saunas· Jul 12, 2024
Thanks, James! Great to hear you're enjoying your sauna!
I researched the sauna I purchased on several sites and it was priced lower on Sun Valley Saunas than other sites. I thought that was some type of gimmick but then they also added a 5% off coupon. I ended up paying over $200 less than other sites. It also arrived days before any other site would have delivered it. I'm very happy with the product and the experience I had purchasing from Sun Valley Saunas.
By Greg Hyannis, M.
Response from Sun Valley Saunas· Jul 12, 2024
Thanks so much Greg!
Package was wrapped real secure and protected. Timely delivery and excellent communication. I Just love the sauna, I feel like you sweat more in this one than a traditional sauna, and it can be inside, no steam or humidity
By Alice
Response from Sun Valley Saunas· Jul 9, 2024
Thanks so much Alice! Awesome to hear you're loving your sauna!
I absolutely love my sauna from Sun Valley Saunas. I've added salt rocks and essential oils to my experience and the whole thing is a beautiful addition to my healthy lifestyle journey.
By Kimberley H.
Response from Sun Valley Saunas· Jul 8, 2024
Thanks so much, Kimberley! Great to hear you're loving your sauna!
