Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
117 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BioMed DB Design, LLC is committed to providing each customer with the highest standard of service and useful and attractive high-quality products.Our goal is to assist people dealing with muscular pain or physical injury through well-designed, high quality products and the best service. These products leave you feeling relaxed and renewed. Try them and you'll see the results in no time. Our products are sold around the US and we are proud to have helped so many people recover from sports injuries, chronic pain, and more. Look around to find the right product just for you!
sunshine-pillows.com (sunshine-pillows.com) has 117 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 92 reviews with 5 stars · Clear filters
best pillow i've ever had!
By Mella
Response from sunshine-pillows.com· Sep 16, 2020
Thank you for your feedback. Was it the chiropractic pillow you are referring to? We have a lot of people liking that design. Best wishes, Sharon
Ordered my 2nd sunny bay heat wrap. Instead of wrap they sent candida complex. After emailing the company , they were very quick to make things right. Really is a great product! Thank you biomed !
By Mary G.
Response from sunshine-pillows.com· Jul 23, 2020
Hi Mary, Thanks for coming back to us after you purchased one heat wrap from us. We use fulfillment service so you can get your heat therapy faster. They make mistakes from time to time. We can make it right for you but I need your name and address plus your order number to find out what is going on. BTW, We make all the microwavable products by hand in the Seattle area of USA. We try the best we can to maintain social distancing at work. To provide public service, I started making cloth face masks. I also ordered disposable face masks and N95 masks from a trusted factory in China, with US FDA registration and official certification for filtration. Please check out website at https://sunny-bay.com. The N95 masks are airmailed so they cost more than normal. This way people get to use them as soon as possible. Our face masks are of better quality than Costco’s mask. Our worker wear one today and found out it is not as good as ours, so she trashes it and replace it with our face mask. The sides of Costco’s masks cannot bend easily so it leaks air. You get less protection if it leaks. If you don’t want to get sick, wear a good one. I am glad we made up to you. Thanks for your update to the review. Best wishes, Sharon BioMed DB Design, LLC 1111 S 344th st, ste 203 Federal Way, WA 98003 253-678-1361
Great product! Arrived quickly! Great price! I will use them again!
By C. G.
Response from sunshine-pillows.com· Jun 3, 2018
Thanks a lot for your feedback. I am glad to hear that you like our products. Best wishes, Sharon BioMed DB Design, LLC
I ordered 9 of the Lavender Aromatherapy Neck Wraps as Christmas gifts for my friends. They all rave about them - smell wonderful and the heat is great after microwaving. I will say the lavender scent is strong when new but has faded to a good point. I needed these quickly for a gift exchange. After a quick email with customer service expressing my needs, Sharon went out of her way to ensure I received them in time. The personal customer service was great and very much appreciated!
By Stacy J.
Response from sunshine-pillows.com· Mar 26, 2018
Thank you so much for your feedback. I am glad to hear that you like our lavender heat wrap. It is my pleasure to ensure you get all the gifts for the holiday. We are making them as fast as we can. Thanks again, Sharon BioMed DB Design, LLC
This pillow is very well made and easy to use. The size works for me and the washable cover is very practical.
By Nancy
I love this wrap wrap. It holds heat well and the size/shape is great for back pain. Overall, highly recommend.
By Nix
excellent pillow
By David D.
Response from sunshine-pillows.com· Feb 2, 2018
Thank you so much for your feedback. I am happy to hear that you like our ergonomic pillow. Best wishes and have a great weekend, Sharon BioMed DB Design, LLC
I ordered the lavender neck heat wrap and the back wrap. Both were of excellent quality; very well made. I love the fact they were made in the USA and with lavender grown in the USA. Also, the items arrived very quickly.
By Darlene B.
Response from sunshine-pillows.com· Sep 4, 2017
Thank you so much for your feedback. We worked hard to make them in high quality. I am glad you like our work. Best wishes, Sharon BioMed DB Design, LLC
