Legacy SunPower Corporation (Out of Business)Reviews of sunpower.com

It's now 8 months since I reached out to SunPower and my system is still not working correctly. Is there a consumer protection agency to report this company to?

Installed Sun Power Solar ... they damages my roof and they don't answer request

Since March 2022 I have 3 miroinverters not working. Just like most people here are saying I am in the same boat. It's been over a year and no one has come by. I will review my options and bring this case to my lawyer and consider this a scam. I am done with them. And it has been two years already.

I have waited months to get my panels on my roof, I was told by my rep Joe S, that the panels were ordered months ago, he sad that the town is asking for an Agent letter that they will not provide, also will not give Project costs in detail to the town, Town said SunPower is not responding to any emails and calls, signed a contract to have everything up and running by September, and I don't even have half the project done or the panels on the roof, very Disappointed in this company's process, every other Solar company in my town has no issues, why is that?? I want answers !!!!!

Called Sunpower many times to temporarily disconnect my system since we need to upgrade our electrical panel. No response and continuous lack of response. Need to escalate this is urgent at this point. Case # 03405791. Does anyone in this company either respond or assist. Regret getting this system. Not recommending this company.

After many calls and emails my Inverter has still not been replaced (hasn't worked since mid 2021). I got the same response that all other complainers have gotten on numerous complaints. It would be more honest for SunPower to go out of business because they never address the issues by actually fixing them

Although the product is presented as top tier for photovoltaic panels, SunPower products are worthless because of bad authorized installers (unadjusted unlevelled and quick job for quick money) and SunPower Italy is the worst of all: they have no power over installers and wont even take customers complaints seriously. The warranty has not been issued despite SunPower’s claim of a 25 year warranty and even to 40 years; but it’s worthless. If you get recommended SunPower, run away!

My two inverters failed on 01/16/2023, I called and Sunpower opened Case # 03127889 on 01/23/2023. It’s been almost 7 months since and Sunpower has not giving me a date when it will be fixed, meanwhile my electricity bill is now over $4000.00 and counting. This is ridiculously a long time (7 months) to wait for a repair. I am a very unhappy customer. 11/14/2024 Update on the status of my solar systems On 09/09/2023 a technician showed up with 2 inverters and mounted the 2 units on the wall without hooking up all the wiring. After numerous called to Sunpower they sent another technician out on 10/20/2023 with an order to hook up the system to my Wifi system? The 2 inverters is not even power up so why the technician came with an order to hook up to the WiFi for monitoring? More calls to Sunpower, then on 11/14/2023 they send a technician to wire up the 2 inverters, the technician discovered that my system had 8 strings of wire from the solar panels (4 strings per inverter) Sunpower sent me the 2 replacement inverters with a 3 strings wire per inverter. So now I had 2 strings of wire without a connection, in another word my solar system will only produce 3/4 of its capacity. Only 1 inverter is working now, the other still has error on it and they will have to come back and to fix it. The technician told me that I have to contact Sunpower and request another inverter for the 2 strings of wire that still not connected. After almost a year since my SunPower solar systems was down and STILL DOWN, my electricity bill is over $6,000.00 and counting.