they answer the phone and always take…
they answer the phone and always take care of me. I have no problems with summit, I've been buying parts for a long time.
By markus
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
198 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Summit Racing Equipment is listed under Auto Parts & Wheels in Tallmadge, Ohio.
Summit Racing Equipment (summitracing.com) has 198 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 50 reviews with 5 stars · Clear filters
they answer the phone and always take care of me. I have no problems with summit, I've been buying parts for a long time.
By markus
I ordered side steps for my 2022 Silverado Crew Cab. Summit was hands down the cheapest. The part was shipped direct from the manufacturer - LUND. Will buy again in the future.
By Robert M.
I have ordered part for my Mustang 1968 to Dubai 🇦🇪 and they have delivered as accepted.
By Hamad A.
I always have a good experience when buying from Summit. It is surprising what I can find for my 2nd Gen Trans Ams at Summit.
By Greg
Have always, and will continue to always use Summit, simply because their real (as opposed to the made-up stuff written using sock-puppet accounts sponsored by competitors) customer service is outstanding. I live in the UK, and when I needed a return because one of my centre (sorry, "center") caps was problematic back in May 2021, they sorted my problem out immediately and exceeded my expectations. I was genuinely impressed; they are my Pontiac Parts go-to dealers. As an aside, when you suddenly see really positive or negative reviews left consecutively over a particular period of time, contrary to the trend, and written by people with only a few other reviews, they are as believable as a politician's promise.
By KB Z.
I’ve been buying from summit racing for around 30 years. Customer service is always great. So I’m kinda confused by the bad reviews.
By Alan S.
My number one parts pusher. 😉 I've ordered from summitracing.com 4 to 10 times every year since 2015, and only one time have they mixed-up the order. So can't understand all those bad reviews.?😲
By Jimmy S.
This company is the best for customer service. I have had few problem products. And they always made it right.
By Urnest T.