Kevin and team do a great job sorting…
Kevin and team do a great job sorting out all our needs and making sure our upgrades are done properly.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sales Automation for Sales Warriors: Click Less, Sell More.Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.
SugarCRM (sugarcrm.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
142 approved reviews, newest moderated first
Kevin and team do a great job sorting out all our needs and making sure our upgrades are done properly.
By customer
Mark Thudium was extremely helpful and very knowledgeable.
By Julie Anderson, Pro One Janitorial I.
I have been working with Fred Block for probably 15 years. Fred is super helpful and very responsive. We are lucky to have him to support us!
By Jana M.
Great support team with fast response time.
By Marcus
Marianne and Dennis have been excellent to work with. CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
By Bob S.
Mark Thudium is always very fair and helpful when interacting with Best Graphics
By Best G.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a Sugar CRM partner.
By Mustafa M.
Great SugarCRM implementation partner. Excellent communication and organization skills by our account management team. Their customer support is very good too.
By Customer