Excellent partner - makes sugar even sweeter!
Responsive , helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with Sugar
By Jeremy B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sales Automation for Sales Warriors: Click Less, Sell More.Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.
SugarCRM (sugarcrm.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
142 approved reviews, newest moderated first
Responsive , helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with Sugar
By Jeremy B.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
By customer
We have found that W-System's knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us what ever we need to learn. They are patient, informative and proactive.
By Sonic Packaging Industries, I.
Great program to work with. Very helpful for our business!
By Kurt R.
No issues. Implementation went smooth.
By WoodFuel.com
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
By P. B.
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
By Rena
Aggressive in pushing us toward project completion, which we needed. Looking forward to the final results.
By customer