Great Support
Great Support! Mark Thudium is one of the best technicians we have ever worked with...anywhere!!
By Brian
Response from SugarCRM· Mar 18, 2019
Thanks Brian. Mark does have some serious GoldMine chops! Thanks for being our customer.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
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Sales Automation for Sales Warriors: Click Less, Sell More.Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.
SugarCRM (sugarcrm.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
142 approved reviews, newest moderated first
Great Support! Mark Thudium is one of the best technicians we have ever worked with...anywhere!!
By Brian
Response from SugarCRM· Mar 18, 2019
Thanks Brian. Mark does have some serious GoldMine chops! Thanks for being our customer.
Mark was instrumental in our upgrade to the latest version of GM. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GM alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp for support.
By Bill
Response from SugarCRM· Mar 18, 2019
Thanks Bill. Mark and the entire support team appreciates your comments. Thanks for being a customer.
W systems is a great partner for us. They are customer focused and their team are extremely knowledgable. Definitely the cream of the crop as far as CRM consultants.
By Kevin Smith (GoldMine S.
Response from SugarCRM· Mar 18, 2019
Thanks Kevin. How about being a partner for 22 years? Not too shabby. Thanks for always being there for us.
Presentation was great. Very knowledgeable about the product.
By Craig C.
Generally satisfied - response time needs improvement.
By customer
Sales team gave a great product overview.
By customer
Sandy S. did an amazing job explaining Goldmine and SugarCRM during the Webinar.
By Ben M.
David and Kevin are very responsive. We always get what we need and are very satisfied with the customer service. Would recommend!
By Jessica