SubstackReviews of substack.com

I was notified from my bank that a $100 deduction was taken out from Meidas Touch Network through Substack.com. I never authorized this transaction and the bank had no company contact information. I have tried to get it back, but Substack's AI is just a scam and worthless. It know when you have an issue, but always says someone from their support team will get back to me. BS! They never have, and from others I have read here, probably never will. I even tried through Medias Touch Network for a refund as they ultimately make the final decision and refund. Medias Touch Network just ignored me. No word! Such a scam....such a rip off.....such thieves

They are so eager to expand, they have completely forgotten that SERVICE is the priority for any new venture. Screwing your customers by having NO CONTACT and only AI (hahahhaah) "Support" is a guaranteed loser.

I have just been chargedf £65 for a substack I did not apply for DON'T GIVE THEM YOUR CARD DETAILS

I'm an experienced but obscure author, traditionally published, with seven years experience of the "Huffington Post UK" and a little blog on "Goodreads" which is now going to get a little more use. That's because I tried to sign up for Substack today. I had two recent articles ready to go and an old biography which could easily be updated. It must also be said that, due to their subject matter, there is a very slight chance that either or both the copyrights I have in my name might one day be worth millions. I don't make idle claims, and it is only a slight chance, but it is most definitely there. I'm also autistic, and I was hoping to feel included. But your site's a slow-motion car-crash. Non user-friendly, confusing, convoluted and essentially total crap. Your brainless bot was even worse and, while I admit my patience with condescending prigs in their twenties who can't see anything but smartphones and apps has gone, I just got even more evidence that whichever acne-ridden morons developed this crock of excrement are simply quite out of touch with the real world and entrenched in the belief that everyone likes fiddling around with junk IT like this all day. You're more intolerant and entrenched than the generation you're succeeding, your fine words about diversity, equality and inclusion mean nothing, you're overweight and self-absorbed and (particularly in this case) you are producing a product not worth the code it's written with. Perhaps I'm cutting off my nose to spite my face, but I'll leave you with the fact that I know how to resurrect "Buffy the Vampire Slayer" (long story which I'm now not going to tell you) and am the only man alive commercially to publicise the Book of Deer (not going to explain about that either); and that while you may feel so clever and trendy and cool, you've just thoroughly alienated an old white guy who just ain't gonna take no more shit from stupid brats like you. Capisce, kids?

Just a spam farm. I've had to block several 'newsletters' from this outfit now they've started sending me racist shit. Will be blocking their entire netblock at the firewall from now on.

Reasonably easy to use and mostly does the job. However, inconsistent notifications, no customer support, and constant offers of ' claim your free article' but no way of redeeming that.

Disillusioned with Substack. I'm constantly offered far-right or Zionist accounts to follow. I'm sure shaddowbanning is in operation too. The whole thing feels orchestrated and Orwellian.

Like many others, I have been trying to contact Substack’s customer support without success. Their AI chatbot is useless so I've no option but to close my account.