SubstackReviews of substack.com

The Fair Hearing score

1.3/ 5

Bad

175 reviews

Substack1.3Bad

Rating distribution

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Substack makes it simple for a writer to start an email newsletter that makes money from subscriptions.

Substack (substack.com) has 175 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.

Showing 2 reviews with 3 stars · Clear filters

Mar 24, 2025
Good Idea Gone Wrong
Three stars for pioneering a site where dissident writers find voice. Zero customer support. I allowed my subscriptions to lapse and removed my credit card. Find other ways to support writers you follow.
By Scott
Nov 24, 2024
No way to claim your free article.
Reasonably easy to use and mostly does the job. However, inconsistent notifications, no customer support, and constant offers of ' claim your free article' but no way of redeeming that.
By DT