Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
200 reviews
Store Space Self StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Store Space understands there are many circumstances that call for renting a storage unit. We also appreciate that what you are storing is meaningful, for sentimental or financial reasons. That’s why we operate our company with the mission statement “Storage That Cares.” We care for your personal belongings as if they were our own, and are committed to provide you with the best storage care experience possible.We offer a wide variety of storage solutions at Store Space; our properties have the latest state-of-the-art features, amenities and security systems expected at a modern self-storage facility. Our storage options include indoor storage, drive-up storage, climate controlled storage and vehicle storage (auto and RV). At Store Space you’ll find the type of storage you need, at a price you can afford.We provide a wide variety of storage unit sizes to cater to everyone’s unique storage needs. Our diverse lineup ensures the perfect size storage for you – you can rent a storage unit as small as a walk-in closet or as large as a three-car garage! We can help you with just a little extra space for seasonal items, or a space large enough for a three-bedroom house; you’ll find the perfect size storage unit at your local Store Space self-storage facility.
Store Space Self Storage (storespace.com) has 200 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
200 approved reviews, newest moderated first
I would not recommend the facillity or any other store space facility. They raised my rental fee a little over 30% at one time. I will be canceling this rental very soon
By Carlus F.
Response from Store Space Self Storage· Oct 11, 2018
Hey Carlus, We appreciate your feedback. Please contact us [email protected]. We value you as customer and I'm sure we can come to a solution for this issue. Thank you.
The best service in town
By JUAN E.
Response from Store Space Self Storage· Oct 12, 2018
Hello Juan, Thanks for the feedback, we are thrilled you were provided great customer service at our facility. Store Space really appreciates your business.
Rent is to high, in the past could never reach anyone, no one in office, insurance coverage not needed and should be our choice and not have to pay the office for it.
By Janice B.
Response from Store Space Self Storage· Oct 12, 2018
Hey Janice, Thank you for your feedback. Please contact [email protected] and we can help you sort this issue out. Our policies are in places to protect the tenant and their belongings.
Low boy trailer was stolen at Store Sace. Store Space claims no responsibility. I had paid for Octobers storage fees and they hadn't deposited the check, I asked that they not deposit the check since trailer was missing. They cashed it two days later. Shame!
By David D.
Response from Store Space Self Storage· Oct 11, 2018
Hello David, Please contact us at [email protected] our management team would like to look into this and try to help as much as possible. Thank You.
very nice service and helped with getting me started.
By Bob B.
Response from Store Space Self Storage· Oct 12, 2018
Thank you Bob for the positive feedback. I'm glad to hear that we were able to help you with your storage needs. We value as a customer and so if you ever need any help along the way please don't hesitate to ask. Our professional managers will help you in any way possible.
Great Storage Facility, Friendly and Helpful Staff. I would recommend this place if you are in need of a storage units.
By Brian S.
Response from Store Space Self Storage· Oct 12, 2018
Hello Brian, Thank you for the 5 stars. Your positive feedback on our facility is fantastic to hear! Thank you for choosing Store Space.
The customer service has been fine. I’ve gone through two transitions with this particular space. With the store space move, I felt I was more informed about what was happening and what I needed to do as a renter. However, I’m literally renting a closet, the smallest space, 5x5. It cost me $33 a month for a closet. I’m sure the rates are set at some corporate level based on market standards, blah, blah, but I still feel this is overpriced for something of this nature.
By KNShinal
Response from Store Space Self Storage· Oct 12, 2018
Hello KNShinal, We're very sorry you feel this way about our unit pricing. We strive to give our customers the best value, while keeping competitive pricing, providing excellent service, and amenities at our facility. We value you for being our tenant, Thank you.
No real contact since they took over. No new contract as promised. Just higher rates. Waiting for some kind of communication from them. Really not sure who I am dealing with. Very disappointed so far.
By CHAD O P.
Response from Store Space Self Storage· Oct 12, 2018
Hey Chad, Store Space appreciate's the feedback. We may have identified the issue as to why this might have happened. Please feel free to reach out to us at [email protected] to get this squared away. Thank you for storing with us.
