Lansil GlobalReviews of lansilglobal.com

Lansil and their team, especially our account manager Ivey and Chloe have been really great and responsive to work with. They are very diligent in resolving issues when they come up and have clear communication. Their team goes out of their way to answer all questions and brings potential issues up without us prompting them to. Would recommend given our experience so far!

Lansil is a fantastic company, their product is authentic and is of highest quality, their production and delivery times are great to, very efficient. Never had an issue shipping overseas with them

Cheap product received. Nothing like advertised. No one responded to emails and now page for the item I purchased doesn’t exist

Been working with Lansil since 2017. The service is great, the customer service is perfect, Alan is a stand-up gentleman who cares and even gives you a break if you need credit terms. This is the real deal. Ive worked with several 3PL's but all of them nickel and dimed me. Not anymore!

I rarely ever write negative reviews...I usually move on from bad experiences, but this situation impacted my business enough that I felt I needed to share it. I provided Lansil Global with complete specifications, including materials, dimensions, and all required details. Despite that, the process got off to a slow start, taking about three weeks to begin production (longer than my other vendors, but I accepted it because they emphasized their focus on quality). Unfortunately, the product had to be remanufactured three separate times, and the measurements were still incorrect. After raising my concerns, I spoke with the manager, Alan, which only made things worse. The conversation felt one-sided; he spoke at length about the company and his work and he got all succesful, but did not address my concerns or give me a chance to fully explain the issues. I did not feel listened to or supported. Felt like I was talking to someone very narcissistic. I’ve since switched to another provider and have had a much better experience, fast turnaround times and accurate production with no issues. I’m grateful the problems with Lansil Global surfaced early so I could move on before committing to a long-term partnership. Advice: Strengthen management communication skills and ensure products are handled by knowledgeable, detail-oriented staff.

Great company with amazing service, Thanks to all the team!

amazing staff! All your needs for 3pl can be met here!

I have been working with Lansil Global for around 8-9 months now, and the entire experience has been amazing throughout. I moved to them following multiple issues with one of their competitors, Robert was very helpful from the beginning and both Chloe and Ivy are very helpful in assisting me with any queries my team or I have, all orders are shipped promptly - all of the staff I have interacted with and had the pleasure of meeting in person when visiting China speak perfect English, are kind and always happy to help. I couldn't recommend Lansil Global enough; their service is incredible.