Lansil GlobalReviews of lansilglobal.com

Cheap product received. Nothing like advertised. No one responded to emails and now page for the item I purchased doesn’t exist

I rarely ever write negative reviews...I usually move on from bad experiences, but this situation impacted my business enough that I felt I needed to share it. I provided Lansil Global with complete specifications, including materials, dimensions, and all required details. Despite that, the process got off to a slow start, taking about three weeks to begin production (longer than my other vendors, but I accepted it because they emphasized their focus on quality). Unfortunately, the product had to be remanufactured three separate times, and the measurements were still incorrect. After raising my concerns, I spoke with the manager, Alan, which only made things worse. The conversation felt one-sided; he spoke at length about the company and his work and he got all succesful, but did not address my concerns or give me a chance to fully explain the issues. I did not feel listened to or supported. Felt like I was talking to someone very narcissistic. I’ve since switched to another provider and have had a much better experience, fast turnaround times and accurate production with no issues. I’m grateful the problems with Lansil Global surfaced early so I could move on before committing to a long-term partnership. Advice: Strengthen management communication skills and ensure products are handled by knowledgeable, detail-oriented staff.

Most ridiculous 3pl I have ever dealt with. I can forgive 1-2 mistakes but anything over that just proves how incompetent they are as a logistics partner which you wanna rely on. Who knows they might put the package in the wrong truck a few more times. Anyhow, I came here cause I somewhat needed the service and I was looking for a 3pl partner for my business because we wanted to scale, but the level of ridiculousness with which I was faced is just beyond. The people that work here proves my point how ridiculous this company is, it's full of incompetence.