Very nice customer service
Very nice customer service! Really fast to answer and very helpful to fix abs solve the issue!!! Thank you very much!
By Daniele B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
732 reviews
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Shenzhen Huion Trend Technology Co., Ltd. was established in 2011. As a national high-tech enterprise with numerous patents and independent R&D capabilities, Huion designs, manufactures, and markets pen tablets, pen displays, LED light pads, and many other interactive handwriting input devices of the Kamvas and Inspiroy series.
Huion Official Store (store.huion.com) has 732 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
732 approved reviews, newest moderated first
Very nice customer service! Really fast to answer and very helpful to fix abs solve the issue!!! Thank you very much!
By Daniele B.
The company is steady and solid. Produce fine products that work well, including professionals. Hope they go along with other competitors so we have an alternative option available.
By Lex
i really grateful ....this company guide me very well in every my question...thanks
By Arman R.
Evence was great and the comments below aren't a reflection on this. I can understand the opening email that links to covering the obvious problems which is probably what affects most people. I presume any answer that wasn't in the list is added to it, especially when it comes to upgrading. The promotion of any new product will focus on improvements far more in comparison to an earlier product where there might be conceived problems. This time it looks like there is an improvement in the cabling and I think this needs to be used as a selling point for those of us having problems.
By SFCrowsnestguru
The pen stopped working and the company asked extra money for the shipping charges of the replacement. However, I raised a ticket about the same, and they waived off the shipping charges, and I got my replacement for free.
By Aayush
A entrega foi bem rápida e chegou em uma ótima qualidade. 10/10!
By Manu
Excellent, friendly, and incredibly fast customer support that helped correctly diagnose the problem with an older tablet in no time! Now the tablet works perfectly again.
By Raven
I was very impressed by the level of customer service I received. Their team went above and beyond simply resolving the issue. The professionalism and courtesy with which they did it has been a rare experience.
By Bryan